Club Wyndham Smoky Mountains

From booking to departing every staff person we encountered was above and beyond with the service, professionalism, and friendly attitudes.

Love this Resort!!! Sharon in Check In was WONDERFUL! We were early arriving but we were greeted with a Smile Welcoming us and told our Condo was ready & had been upgraded to a 2 Bedroom Delux with a Fabulous View of mountains!

This resort is in a great location in the heart of Sevierville’s attractions. The resort has a wonderful pool overlooking the Smoky Mountains. The staff provide great service, and our bed was comfortable. However, before you reserve a unit, be certain that it is above ground. Our one-bedroom unit was below ground with no view and no patio or deck. You should also be sure that you are on the side of the road where the best pool and activities center are located or you will need to drive or take a shuttle to the pool. We would stay at this resort again, but we would not stay in the room which we were assigned.

Our stay was for a “complimentary” stay to check out the resort (we actually did pay for it by attending a high-pressure sales pitch). We were placed in a basement room, with no balcony or patio. Ok, no problem. However, the room was dingy and drab and unbelievably small. There was no clearance between the couch and the small table - we could not even access the chairs around the back of the table. There were no usb ports, a light switch was behind the couch, and bathroom outlets were hidden behind towels. It was very dated, with worn furniture and chipped baseboards. It was a completely disappointing experience. If they were trying to impress us, they failed!

Very spacious and comfortable. The staff are the best. Location was great.

Needs a little updating.

Great location and very nice with great amenities

They are VERY pushy about doing a timeshare meeting even after saying we didn’t want one

Everything......apartment was beautiful. Loved both pools and hot tubs. Staff was great at check in. It was smooth and super quick.

There were NO dislikes.

Clean, nice amenities, friendly staff. David checking us in was fantastic.

We have stayed at Club Wyndham several times in the past and we can say it never disappoints. Service from staff personnel is always prompt and courteous. Location is perfect for all attractions. We are frequent guests.

Wow. I was expecting just a very small facility and when I arrived, it was an amazing resort. There was two sides both had indoor pools, outdoor pools, hot tub,, putt putt, and the most amazing staff you’ve ever worked with when booking a vacation. They went as far as decorating our room and the door for our three-year-old grandchild’s birthday party! The two bedroom condo was fully renovated and very spacious and clean. 100% recommended staying here. The location was also perfect.