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7.2 / 10 Guest Rating

Candlewood Suites Syracuse-Airport by IHG

5414 South Bay Road, North Syracuse, us

Candlewood Suites Syracuse-Airport by IHG - main view

About the Property

Convenient Airport Shuttle Service
This hotel offers complimentary shuttle services to Syracuse-Hancock International Airport, ensuring a stress-free arrival and departure experience for guests. Just a quick 2-minute drive away, the convenience is unmatched.

Well-Equipped Rooms with Kitchenette
Each room at Candlewood Suites Syracuse-Airport is thoughtfully designed with a kitchenette featuring a hob, microwave, and refrigerator. The neutral tones and modern furnishings create a cozy atmosphere, complemented by amenities like cable TV and a work desk.

On-Site Amenities for a Comfortable Stay
From the fitness center to free Wi-Fi, guests can enjoy a range of facilities during their stay. The option to barbecue, access the business center, and utilize laundry services adds to the overall convenience.

Book now to experience a seamless blend of comfort and convenience at Candlewood Suites Syracuse-Airport.

Facilities & Amenities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Family rooms

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Please contact the hotel for information regarding extended parking. The airport shuttle service drop off and pick up is available from 4:00 to 00:00 every day. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Studio Suite - Photo 1

Studio Suite

This room features a kitchenette, cable TV, and a work desk.

33 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
ShowerTelephoneAir conditioningHair dryerKitchenetteRadio

Studio Suite

Non-refundable
Room Only
20% OFF$166.11

$132.89

Includes taxes & fees
Studio Queen Suite - Photo 1
Studio Queen Suite - Photo 2
Studio Queen Suite - Photo 3
Studio Queen Suite - Photo 4
1/4

Studio Queen Suite

This studio features a kitchenette, cable TV, and a work desk.

33 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
ShowerTelephoneAir conditioningHair dryerKitchenetteRadio

Queen Studio Suite

Non-refundable
Room Only
20% OFF$154.73

$123.78

Includes taxes & fees
Studio Suite with Two Double Beds - Photo 1
Studio Suite with Two Double Beds - Photo 2
1/2

Studio Suite with Two Double Beds

This studio features a kitchenette, cable TV, and a work desk.

35 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerTelephoneAir conditioningHair dryerKitchenette

2 Double Beds Studio Suite

Non-refundable
Room Only
20% OFF$167.71

$134.17

Includes taxes & fees
One Bedroom Suite with One Queen Bed - Photo 1
One Bedroom Suite with One Queen Bed - Photo 2
One Bedroom Suite with One Queen Bed - Photo 3
One Bedroom Suite with One Queen Bed - Photo 4
1/4

One Bedroom Suite with One Queen Bed

This suite features a living room with sofa bed, kitchenette, and cable TV.

49 sqm
Sleeps 4
1 Sofa bed (Variable Size)
1 Queen bed (151-180 cm wide)
Amenities
ShowerTelephoneAir conditioningHair dryerKitchenetteRadio

One-Bedroom Queen Suite

Non-refundable
Room Only
20% OFF$180.75

$144.6

Includes taxes & fees
Suite, 1 Bedroom (1 Queen Bed) - Photo 1
Suite, 1 Bedroom (1 Queen Bed) - Photo 2
Suite, 1 Bedroom (1 Queen Bed) - Photo 3
Suite, 1 Bedroom (1 Queen Bed) - Photo 4
Suite, 1 Bedroom (1 Queen Bed) - Photo 5
Suite, 1 Bedroom (1 Queen Bed) - Photo 6
1/6

Suite, 1 Bedroom (1 Queen Bed)

1 Queen BedLayout - Bedroom, dining area, and sitting areaRelax - In-room massage availableInternet - Free WiFi 25+ Mbps Entertainment - 32-inch LCD TV, cable channels, and DVD playerFood & Drink - Kitchenette with refrigerator, stovetop, microwave, and dishwasherSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Washer/dryer, free local calls, and yard; rollaway beds (surcharge) and cribs (free) available on requestComfort - Air conditioningEco-friendly - Eco-friendly cleaning suppliesNeed to Know - Weekly housekeepingNon-Smoking, pet friendlyConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

One-Bedroom Queen Suite With Mobility Accessible Tub

Non-refundable
Room Only
20% OFF$180.75

$144.6

Includes taxes & fees

Guest Reviews

7.2
Very Good575 verified reviews
AI Summary

Guests highly rate the location near airport and frequently praise the helpful staff.

Categories

Cleanliness5.3
Service8.2
Location8.3
Room Quality6.2
Amenities7.3
Value for Money7.7
Food and Beverage7.3
Overall Experience7.4

Select topics to read reviews

S
SamusUS
Verified booking
young couple
Standard Room
Stayed in Jul 8, 2025

"Bad"

1.0

Quite

Helpful?
A
Anne
Verified booking
partner
Standard Room
Stayed in Jul 8, 2025

"Excellent"

8.0

Staff was friendly and helpful, offering to drive us to a nearby restaurant to which we decided to walk. The bathroom in our room was in need of renovation but clean.

Helpful?
L
LisausUS
Verified booking
young couple
Standard Room
Stayed in Jul 6, 2025

"Friendly staff but room was not maintained well."

6.0

Our phone didn’t work. Our hair dryer didn’t work. The air conditioning was not cooling to set temp.

Helpful?
L
Laurence
Verified booking
family_with_children
Standard Room
Stayed in Jul 5, 2025

"Good"

4.0

Very sticky carpet. Room smelled.

Helpful?
A
AlbertusUS
Verified booking
family with young children
Standard Room
Stayed in Jul 5, 2025

"Very good"

8.0
Helpful?
M
Michael
Verified booking
Standard Room
Stayed in Jul 5, 2025

"Exceptional"

10.0

Very nice

Helpful?
R
RobinusUS
Verified booking
family with young children
Standard Room
Stayed in Jul 3, 2025

"Stay anywhere but here !"

1.0

Was not offered

Room was old, dated, filthy and had ants in every room they moved us to . Parking lot had potholes and property is buried behind other buildings hard to find

Helpful?
N
Nathan
Verified booking
Standard Room
Stayed in Jul 3, 2025

"Good"

4.0

This is the grossest Candlewood suites out of three I have stayed in. Basicallt hostile receptionist and no pans in the kitchen. But the perfume stench is the worst. Gives me a headache.

Helpful?
T
Tracie
Verified booking
Standard Room
Stayed in Jun 30, 2025

"Not as expected"

2.0

The hotel is run down and not as advertised. There were homeless people in the parking lot.

Helpful?
W
WiliamusUS
Verified booking
review category business travellers
Standard Room
Stayed in Jun 26, 2025

"Exceptional"

10.0

I had a great stay. Look forward to next year and staying next here.

Helpful?
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