Holiday Inn Express Toledo-Oregon by IHG

Was hit with extra 25 fee. Room was sparce. Ice machine was broken on floor. A?C leaked water on floor.

Newly renovated nice people on staff

Nice size room and nicely decorated. We also enjoyed the breakfast.

The vent was not working in the bathroom

The hotel had new carpet and looked like it just went through a renovation, but it was not finished yet. The room was nice and had a fresh smell, but the toilet was dirty. Also, the light switch by the door controlled all the power to the whole room, which made no sense to me. When we return that switch off all the lights would turn off and the TV and all the plugs where we would charge our devices. So when we woke up in the morning, nothing was charged. I thought that was the most horrible design. What upset me the most though was I came here for the amenities. The pool was cloudy and dirty. The pool deck was dirty. I even saw somebody’s fake eyelashes laying on the ground. The hot tub was closed for renovation and that was never posted anywhere to tell us as well as the fitness center, which made me extremely upset Because I had chose this facility based on having a nice pool, hot tub and fitness center.

Undergoing renovations, gym closed, small anyway. Room was okay, but what is the point of a little couch facing a bar wall? Found that to be funny. It was clean but definitely felt it was too expensive for the amenities offered.

Pretty clean, convenient for a one night stay. However, AC was loud.

Staff was great. Parking lot / entrance has crater sized pot holes.

The hotel is finishing up recent renovations, updating many things. Most renovations were complete, but some were finishing up. The biggest drawbacks to our stay was the lack of ice (no machines due to reno) and the hotel running out of ice when you asked for some (holiday weekend). Also the breakfast was very disappointing - almost nothing was available when we went to breakfast - not even bread/bagel/muffin. There was two types of cereal. Pancake machine out of batter. The kitchen staff was working to replace, but was very slow. Didn't now where napkins were, said they were out when they weren't. Did eventually get food, which was slightly below normal level for this type of hotel. I feel they were not prepared for holiday travel, and it really showed. Overall disappointed for this level of hotel, but hope that things will improve for them when reno complete.

Sign hard to see. Payment on the way back to the hotel full of potholes