Comfort Inn & Suites Big Spring

Got to sleep… Room was way colder than the hallway and elevator

When arriving the parking lot has huge potholes.. not very good parking spots available.. dust all over the room like it hadn’t been dusted in over a month. Shower was not accessible as I reserved. Had rust all over the shower.The entryway had trash and leaves all over the floor.. Waffle maker was broken and pool was dirty after asking if they would both be available they were not.. The bedding had small speckles of black something everywhere.. Cleaning habits could be a little better

I like the friendly staff and the comfortable beds

My shower could have probably used a little TLC but not horrible.

Room was clean and beds were comfortable. Breakfast was enjoyable.

No complaints

Breakfast was good, and front desk staff very friendly.

Property is very tired and poorly maintained. When we checked in we were notified the washers and ice machines were not working. The front sliding doors rattled when they opened and closed. Either the hotel workers, or a number of the clientele were vaping in the hallways, rooms, or stairwells of the building which reeked of marijuana.

The staff was extremely helpful if I needed anything. They even made coffee for me in the morning before I left to work, which was always around 4 o’clock in the morning.

It was nice and close to hiway. Good breakfast and coffee

Can’t think of anything

Left toilet seat up so we were not sure if it was used