Comfort Inn & Suites Big Spring

A

The breakfast was good except the omelet was premade but they did have boiled eggs. Coffee was excellent!!! The sink faucets worked but were oriented oddly. The luggage cart needed a good cleaning-everything else was spotless. Staff Breanne and Suzanne were friendly, helpful and customer-oriented

See above.

Parking lot security.

The breakfast lady named Amy was fantastic. The whole breakfast setup was wonderful. Very clean, stocked and fresh! Our beds were comfortable and the blankets were perfect. Had a little weight to them but breathable and soft which is what I prefer. The pool looked rough so we didn’t go swimming. Other than that, it was an overall great stay!

The location was great. Definitely needs an upgrade/refresh. The pool was filthy, toilet was stained. But the beds were comfortable and it was quiet.

Curtains were two feet too short for the windows on either side of A/C. Had to block them with our suitcases. Tap water was brown but they did provide bottled water. Room and staff were nice otherwise.

Nicer inside than out. Very happy with inside the hotel after seeing the outside. Room could use me curtains but other than that it was a really nice room. Food was in walking distance and plenty of parking in atrached lot.

The only reason we chose this hotel was for the swimming pool. We intended to have a fun evening swimming with the grandkids and they were so excited! BUT, upon check in we find out the pool is closed due to needed repairs…THAT SHOULD BE ON THE WEBSITE!!! Not only was the pool not working but the side door from the parking lot also was not working so we had to haul our luggage around the building. We will never stay here again!