The Rusty Parrot Lodge and Spa

Hands down one of the best hotels we have ever stayed at. The staff was amazing. They were so friendly and helpful. The restaurant was excellent. The free cookies and coffee outstanding. Really can not think of one thing to change about this hotel. We can not wait to stay here again.

There's nothing rusty about the Rusty Parrot Lodge and Spa -- in fact, the boutique property was completely rebuilt in the past year and delivers a topnotch hotel experience, from the superb linens, pillows and blankets to the quiet rooms with the best blackout curtains, to the daily scrumptious cookies and chocolates. And a special shout-out to the extremely helpful and kind personnel at the front desk! They were always eager to help us find a good restaurant or prepare us for a day in one of the national parks. We've never been treated as royally. Thank you Junior, Jennifer, Rayna and Red (and anyone else I missed). We also loved the convenience of the Parrot's intimate restaurant and spa, and their personnel as well. One last thing: the hotel's location a few blocks from the town center is ideal. Walking is easy, even in the rain (plenty of umbrellas are always available at the front door, as are bicycles). Do yourself a favor when visiting Jackson -- stay here. You won't regret it.

Exceptional! The beds are super comfy, the staff was excellent (big shout out to Jennifer who was helpful in answering all questions and giving suggestions), the cookies were warm and delicious, the room super clean, the coffee pleantiful, the valet super prompt and polilte, the shower pressure great, hot tub warm and inviting and outside space incredibly comfortable and serene. We will definitely be back. overall amazing stay. Location is great as you can easily walk to anything downtown including good restaurants.

The service the hotel the staff were very friendly and recommended the best for us to see as well as the top notch restaurant that is a must

That we didn't have more time because everything was perfect

Stayed here for three nights with another couple in an adjacent room to ours. Every aspect and contributing factor to this review was most positive during our stay. Prior to our arrival, my communications with Jennifer were efficient and helpful with her assistance in planning our tours for Grand Tetons and Yellowstone. Upon arrival, Jennifer and her staff greeted us most kindly and professionally. We had been upgraded to a room with a balcony of which we most sincerely appreciated. The rooms were very tastefully decorated, spacious, and the bedding mattress/linens were very comfortable. The bath was also very nice with a rain shower and also a tub for the evening relaxation. Our first evening at the resort we had enjoyed a wonderful dining experience at their very own restaurant. The next days we were out on the park tours and were happy to return to such a nice comfortable room. While we were away, the staff professionally cleaned and restocked all the amenities necessary. In my profession, I travel extensively and have a great array of hotel comparisons. The one biggest positive attribute about this property to us was the helpful professionalism demonstrated amongst all the staff. It was every member right down to the chef in the kitchen looking out above his table across the restaurant watching you just waiting to see your reaction to his carefully prepared appetizer or meal. Jackson WY was definitely one of our most expensive destinations that we have now experienced. But, huge kudos and thanks to the Rusty Parrot staff to helping make it all a wonderful memorable experience. Jennifer was aware that I am a huge contributor to this website and I told her that Rusty Parrot would be my * 500th* review and that in itself is a huge milestone for me !! 😊

Excellent service and staff!

Everything about this property is excellent...everything!! The thing that always sticks out in our minds among all the excellance is the superior staff. Every single one of them!!!

Stay here! From our very late arrival in the evening we were greeted by Red who was amazing and made us feel extremely welcome. The room was beautiful, the bed was like falling into a marshmallow and the amenities were exceptional. Jennifer at the front desk was a star. So polite and lots of knowledge about the area. The food at the sage restaurant was delicious. We didn’t want to leave.

Leaving.

The Rusty Parrot was the best vacation experience my husband and I have ever had. The level of service (Jennifer at the front desk, Jake the valet at the front door) and everyone else that works so hard to make this place special, thank you! The beds were a dream, all the nice touches they have in the rooms, and the quality of the building (no expense was spared). We slept soundly every night. We ate at the restaurant twice, superb. And they offer delicious cookies with tea/coffee in the afternoons-so appreciated. This hotel was worth every penny!

Everything the bed was incredible, the fireplace in the room was so peaceful. The property as a hole was amazing. The wild sage restaurant was 10/10

There wasn’t anything we didn’t like