Kauhale Makai - Maui Condo & Home

The unit that we were in was not well kept/maintained. The kitchen, appliances and furniture were old. The kitchen cabinet doors stayed open no matter how many times we tried to close them. Some of the furniture was broken and not usable. The entire unit is damp and dinky, especially the carpet and flooring. It's less than expected. We had no idea what type of unit we’ll get until we got into our room. At the time of booking there was no detailed information about the unit and there were no pictures other than some nice shots of somewhere else. What an unfortunate that we got stuck with this little dinky unit for 7 nights. SEVEN NIGHTS !!! The only thing we could do is to try to stay outside as long as we could. During our stay, we got a chance to talk with our next doors and they happily showed us their units. Both units (to the right and left of our unit) were a big contrast compared to ours. Their units were clean, brightly lit with a beautiful kitchen fully equipped with granite countertop and shiny stainless-steel appliances. We felt like we were cheated. With the kind of money that we paid, including tax and fees, for 7 nights we could have stayed in a much better and more comfortable place. We will never book with this property again, for sure.

The view was amazing from out room.

Property photos of the unit showed being nicer than when we arrived on site. Property & unit (331) was extremely old and outdated. Carpets were dirty along with the shower/tub. The living room sliding glass door was overly heavy and not easy to operate. Combine that with the fact the handle was malfunctioning and very hard to lock. Additionally, the sliding doors from the upstairs unit was very noisy when operated.

Stayed in the Plumeria building. Dated condo room with old carpet, Bedroom had an underlying smell, Bathroom didn’t seem like it was cleaned. The owner provided ice chests, two beach chairs (one old and one new), broken stand up umbrella for sand Pros: Ocean view, full kitchen, great location, used pool every day!

Location was central, quiet area, not crowded. Condo unit needs work, outdated, old, worn out. Needs deep cleaning and maintenance to bathroom.

Before I dive into why this place didn’t work out for us - it has great location. Super convenient because it’s a 20 minute drive to most beaches and tourist attractions. Access to the beach is nice, view is great, parking is easy, pool and hot tub are nice but I wish there was a bathroom close to it - if you have kids it’s very annoying to go back to the room every time they need the bathroom. It’s nice there’s an elevator as well. Now, overall the conditions of the room we stayed in, 331, really made our experience on Maui worse than it could have been. I rarely review properties or provide feedback but the room we stayed in was super outdated. Furniture, carpets, beach towels, beach chairs - all were really outdated and old. We have a 5 year old and if we had a younger child we’d probably leave because the carpets were completely old and ugly. It’s unpleasant to come home after the beach every day. The TVs are new though which is the thing I care the least about. But the small things that make for a good experience like beach towels, chairs, appliances were very very old. And I get it the demand is probably high so owners don’t have to do anything at all and people will rent but these things are so inexpensive it’s really lazy not to pay attention. New beach towels and chairs are a 100 bucks. Yet the chairs in the apartment are very old and ugly, the towels are falling apart. Please update the carpets and bathroom - that’s the least people paying 1000s of dollars deserve.

Great setting, problems at times with the Condo entry code system.

Our condo was clean and the onsite manager recommended great places to eat (local Hawaiian). All staff was friendly too. It was quiet and very nice to have laundry facilities on the grounds.

No one on the site to ask questions had to email every time

Property was well kept