Hotel Wailea, Relais & Châteaux - Adults Only

Our second year staying at this hotel. It’s an incredible place and we will definitely be back,

Overall, we were very impressed with Hotel Wailea. We loved the ambiance and vibe of the hotel. We appreciated all the extra details and touches that made the stay so welcoming. The hotel grounds are also stunning and very well kept. The adults-only aspect is why we booked in the first place and would stay at the hotel again just based on that alone. My only criticism is that the fine dining left something to be desired. The breakfast was amazing. Otherwise, Hotel Wailea is a lovely hotel. Well done!

Nicely kept and look exactly like the it did when we were there 10 years ago

The restaurants. It would be hard to not leave and go other place to eat based on the menus. The breakfast was okay and the pool menu was okay but the dinner menu at the restaurant was prefix but not well thought out and the Bird cage, although the staff were great and the views were awesome the menu again was challenging and limited.

Very serene, not crowded and no children. Perfect for an intimate getaway.

Loved our stay at the Hotel Wailea. Exceptional service and friendly staff. Surrounding golf courses are beautiful.

After recently experiencing three Hawaiian luxury properties, Hotel Wailea stands out as an extraordinary failure. The room featured visibly dirty, worn furniture and outdated decor reminiscent of the early 2000s. Basic functionality was compromised: continuously running toilet, non-working clothes steamer, and uncomfortable air conditioning aimed directly at the bed. The overcomplicated lighting system proved frustratingly difficult to operate. Dangerously insufficient pathway lighting caused my husband to fall during a pre-dawn walk to the gym, with staff displaying alarming incompetence in handling the incident. Dining proved equally disappointing - unremarkable, overpriced food lacking Hawaiian authenticity. Adding insult to injury, our "welcome gift" arrived as we were literally departing for the airport, oops, sorry! The staff appeared woefully undertrained and powerless to address concerns. This establishment has completely lost touch with contemporary luxury standards, explaining why discerning travelers, like me, choose Four Seasons (Lanai) or Ritz Carlton (Oahu) instead. Between safety hazards, dysfunctional amenities, poor timing, subpar service, underwhelming food, and dated accommodations, Hotel Wailea exemplifies how not to operate a luxury property.

Service, food and property was amazing!!

Many fourplexes on a hill that is surrounded by residential homes and residential lots for sale. Apartment complex/condo look and vibe with well-manicured grounds. Very large elaborate central building with a restaurant, artificial waterfalls, lobby seating, large meeting room, etc. I few people used the restaurant, and I only saw staff in other parts of the building. One bedroom apartment like room with many steps was clean and serviced daily. Attached are pictures of our view from the room and the 11'x12' patio. Most folks chose self-parking for ease of coming and going making the self-park lot always full when returning from exploring. The valets would put beach chairs and umbrellas in our trunk for exploring, a benefit we liked. We thought the restaurant pretentious, not a good location for nearby restaurants. For the money, we regret not getting a suite at a hotel with a good beach.