Hotel Sol Azur Beach

We had a stay in the Sol Azur Hotel Hammamet of 7 days, starting on the 13/04/2024. We made a reservation of a standard room with all inclusive. That weekend on the very same day, arrived a lot of Tunisian tourists to stay for the weekend, and the service of the hotel was terrible as they are not prepared to receive that many guests. The food during the weekend was not served on the main restaurant, except for lunch (which a lot of people had half pension, so at least for that meal and options were a little better), but for breakfast and dinner there were no other options then national food, which was cold and old. The guests who regularly frequent the hotel are very impolite, and the staff are not prepared to provide food and quality of service for all the people. For that weekend they barely had bread, no butter or even margarine, the milk was disolved with water to yield more, cold pre made omelets, and when the food ran out, they took a long time to replace it or didn’t even replace it at all. On Monday when most guests checked out of the hotel, they started doing all three meals on the main restaurant next to the pool. The problem was that with the food available for the guests, the workers and cooks consumed the food themselves at the guest’s expense. One feels disrespected watching the restaurant staff, eating guests food in front of everyone. The cleaning was also very poor, with leaks in the toilet.

Ich habe Hotel Sol Azur Beach gebucht 1 Zimmer mer Blick Die haben mir gegeben eine Zimmer in Andre Hotel eine Zimmer Hotel bel Azur nicht mer Blick Service katastrophal Sher lang gewartet bis haben wir Zimmer bekommen. Ich bin nicht zufrieden mit alles

Bien passée propre calme service excellent merci chef pour repas je suis satisfait

Tres mauvaise surprise sur le all inclusive qui n'était valable que pour les softs, nous avons ete tres déçus et cela a entaché notre arrivée

Hotel sympathique et tres bien placé

Parking so small Crowded hotel Breakfast is horrible

Le service au chambre et a l acceuil il y a un probleme de comprehension du francais. Le wifi innexistant.. trop decu de trop de chose

We liked the water pressure, the view and the proximity to the beach. We appreciated the life guard, Fathi and the money changer Ahlen. We found the property in poor repair, the breakfast included cold eggs and stale bread. The loud music played from morning until night. No working AC, only the fan worked. Upon leaving we were quoted double the going rate for a private driver to Sousse.

Hotel ayant sûrement perdu 2 étoiles... Repas repetitifs et pas élaborés, laissez aller flagrand des femmes de menage,serviettes vieilles et sales. Vu à la salle de resto 1 client torse nu en maillot 2 bain.je l'ai signalé au chef du resto mais aucune reaction. Inernet limite...... Plus jamais içi !!!

Personnel très accueillant et agréable. Un énorme remerciement à tout le personnel et à la responsable Dorsaf qui a été très chaleureuse et d’une gentillesse extrême. Je recommande les yeux fermés. Le service était génial ! Merci encore