Castello di Velona Resort, Thermal SPA & Winery

Todo una belleza

Doficil de llegar

Great views, facilities and location

Rates were in line with comparable properties, but the restaurant, drinks and other onsite offerings were unreasonably expensive.

מקום מדהים. אוכל טעים ברמות על. מלון יוקרה. מהממם פשוט חלום.

cool place very peacfull beautiful scenery of the Tuscan views

The scenery

I was extremely disappointed with my stay at Castello di Velona. For a property that positions itself as a luxury destination, the overall standard of service and maintenance fell far below expectations. The room was not properly cleaned on arrival and housekeeping throughout the stay was inconsistent and disappointing. The service levels were particularly poor. There was little to no meaningful introduction to the hotel's amenities, facilities, or guest services, leaving us to figure things out ourselves. Staff appeared disengaged, and there was a noticeable lack of attention to guest experience. Maintenance standards were also lacking, with several aspects of the property showing signs of neglect. Overall, there seemed to be a significant disconnect between the premium rates charged and the quality of service delivered. Unfortunately, the combination of poor housekeeping, inadequate guest service, weak maintenance standards, and a general lack of hospitality made this a very disappointing experience. I would not recommend Castello di Velona based on our stay. Erica Carstens (South Africa)

- thermal SPA 24h - beautiful view - wine tasting - friendly and hospitality staff

Ho scelto il Castello di Velona basandomi sulle recensioni e sulle foto, e devo dire che le aspettative sono state ampiamente superate! La camera era spaziosa, arredata in perfetto stile classico toscano e vantava una vista magnifica. Il fiore all’occhiello è stata la SPA termale: impeccabile e rigenerante. Nonostante le temperature esterne, il calore dell’acqua ci ha permesso di godere di un tramonto indimenticabile. Un’esperienza eccellente anche al ristorante Settimo Senso, dove abbiamo gustato un’ottima carne frollata accompagnata dal loro Brunello di produzione propria, davvero squisito. Lo staff, sempre gentile e disponibile, ha reso il soggiorno unico. Che dire... abbiamo trovato la nostra 'casa' tra le colline di Montalcino. Super consigliato!"

È la seconda volta in 1 mese che torno al Castello di Velona! Come per la prima volta tutto perfetto...SPA organizzata e pulita e Alessandro e Gloria magnifici!! Al check-in ci hanno fatto un upgrade di camera, dandoci quella con il giardino privato....magnifico!!! Abbiamo optato per una grigliata con carne frollata...tutto buonissimo! Staff sempre molto premuroso ed attento!! Speriamo di tornare presto!!