Hyatt House Parsippany East

Good location, good value

We had king bed and sofa bed….sofa bed was horrible, couldn’t sleep at all. No extra comforters or pillows for sofa bed, after asking for them I received 2 sheets with holes….luckily we had our own sheets and we were there for only one night. Arrangements could have been better for that name of hotel

Awesome hotel staff super friendly great breakfast . Clean .great maid service highly recommended !!! Would def stay there again

We had a great experience up until the toilet started to clog and became unusable overflowing in the room with fecal matter and urine and my 7 month old is sleeping in the next room. When my spouse reported it to the desk she handed him a plunger and he tried to resolve the issue without waking us. It was unresolved and I had to ASK for a room change so then we had to pack up all of our belongings and wake the baby to move to a new room in the middle of the night. I have reached out to multiple channels and no prevail. No one has gotten back to me to resolve or rectify this issue.

We had a great experience up until the toilet started to clog and became unusable overflowing in the room with fecal matter and urine and my 7 month old is sleeping in the next room. When my spouse reported it to the desk she handed him a plunger and he tried to resolve the issue without waking us. It was unresolved and I had to ASK for a room change so then we had to pack up all of our belongings and wake the baby to move to a new room in the middle of the night. I have reached out to multiple channels and no prevail. No one has gotten back to me to resolve or rectify this issue.

The rooms were spacious

I didn’t like the fact that they charge money for parking.it’s understandable in a metro city where parking is limited but this location has its own parking lot on the property,the rooms are expensive plus parking fees is ridiculous

Chambre spacieuse et propre

Malheureusement, l’accueil n’était pas à la hauteur. Le personnel manque de courtoisie et de professionnalisme, ce qui nuit à l’expérience. Une formation en service à la clientèle serait fortement recommandée. Le petit-déjeuner est également très limité et décevant.