Mirage Inn & Suites

I have stayed at this hotel a handful of times. This most recent stay was disappointing. The staff is not friendly.They do not smile.And if you make a request, they seem irritated. That was easy to ignore on my previous stays because the rooms were clean and quiet. This last time, one of the sheets had a stain. One of the nightstands, light did not work. I had a friend share the cost of the room with me.But they would not let her park in the parking lot. Only one car in the lot. The next morning there seem to be plenty of parking. I believe these points are all fixable. I hope they fix them.

The lady behind the desk was terrible

Yes and yes!

Great location! Walking distance to beach and fabulous coffee shop.

Pros** Close to the beach, public transportation, and the zoo. Cons** You have to let the hot water faucet run for 4-5 minutes to get hot water, not an energy saver. Parking slots are very tight; if the garage is full, your car will get dented by the next door. Poor WiFi connection. Communication with the managers/owners is not so easy. When you bring up a simple question or concerns, they will raise their voice and yell at you; this may not be personal, but cultural. In some cultures, raising one's voice and yelling is a sign of victory and being correct, but this is not a way to run a business.

Rooms are clean and well maintained. Air conditioning is a bit loud for that unit. Walking distance to the beach and zoo.

👍

Rooms were filthy and had bugs running around…

I really don’t want to leave a negative review but the owners of this property seriously deserve it. Look at all the responses by the management of this property to all negative feedback. They do not care one bit. The owners are rude as hell. No hello, no thank you… Just a terrible condescending attitude and poor manners. To the owners: If you do not enjoy being in the hospitality industry then get out of it. And learn some manners and learn to adapt to the local culture otherwise don’t complain when people badmouth Indians. You are one of the many out there giving Indians a bad rap in foreign countries. You guys seriously need to learn some manners, because some day someone crazy enough will punch your faces with that bad attitude.