Hyatt Vacation Club at Coconut Cove

The pool was nice

The food was bad, very litter options for food.

Het zwembad is heel ruim en mooi, de lazy river is een pluspunt voor de kinderen. Het zwembad is ook vroeg open waardoor het leuk was voor de kinderen om op te staan en dadelijk te kunnen zwemmen. De kamer is zeer ruim en proper met een groot terras das afgeschermd is met een muggenraam zodat je toch gezellig buiten kan zitten zonder constant gebeten te worden, ideaal in deze vochtige omgeving. Ook top dat je de auto overdekt vlak onder je verblijf kan parkeren en bagagerek voorzien om spullen naar boven te brengen.

De winkel op het domein is vrij vroeg gesloten als ook het restaurant, waardoor we nog een winkel moesten zoeken om nog iets te eten. De wegbeschrijving naar het hotel is niet heel duidelijk, daar er rondom veel bouwwerven zijn en geen wegwijzers was het voor ons wat zoeken voor we het hotel vonden.

We live in the area and just wanted to get out of the house and this was a hidden gem for us so relaxing so much to do wish we would of stayed longer the room was gorgeous with a view of the lake, the lazy river was huge the staff was super friendly and informative we will definitely be back

La piscina y atención

No me gusto que en la habitación no tenía sábanas extras para poder dormir en el sofá cama y no tenía acondicionador para el pelo

Everything ⭐️⭐️⭐️⭐️⭐️ We had an absolutely wonderful stay at Hyatt Coconut Cove in Bonita Springs. Upon arrival, we were warmly greeted by Sam at the front desk, which immediately set the tone for a fantastic visit. The property is beautiful, clean, and relaxing—exactly what you want for a Florida getaway. Everything from the rooms to the amenities was top-notch. A special shoutout to Adonis at the bar—he was amazing! Friendly, attentive, and incredibly talented, he truly made our experience unforgettable. His great attitude and excellent service went above and beyond and added a personal touch that made our stay even better.

Leaving

We love Coconut Point Vacation Club. They are so accommodating, rooms are clean, grounds are well-kept. Guest services are great.

Stayed for four nights at the Hyatt Vacation Club and while it was a fine experience, the little things really dragged it down. I won’t be staying here again. First off, be prepared for the “concierge” to pester you multiples times before and during you trip to sit down and talk about what is essentially a timeshare in exchange for a visa gift card. It’s annoying, feels cheap, and isn’t worth it. It’s relentless, and you see them every day passing the main desk. Next be aware of the $35/day resort fee that isn’t very clearly stated. This gets tacked on as you check out, again making the customer feel slighted. There’s also no daily maid service (has to be requested, but can’t be day-of), the Lazy River was closed while we were there, and we were woken up by screaming twice (once a mother swearing at her children, the next just kids running up and down the hallways). We did call security for a safety concern and it took about an hour and a half for someone to come up. The rooms are essentially a hotel, even if they say it’s different. The pools are nice, plenty of space to walk around, and the bars/restaurants on the property are fine - though they close early. Just stay at the actual hotel, not this place.

Beautiful property and wonderful pool. What really sets this hotel apart is the amazing staff. Abanob, Caroline and Sam all went the extra mile to ensure we had a comfortable stay and provided gracious customer service. The New Year's Eve party was perfect for our family which included grandparents and grandchildren. Lots of family friend activities to enjoy on property including simulated golf, air hockey, ping pong and mini golf. Our seven year old son already wants to go back just days after our return home, and so do we.