La Creole Beach Hôtel & Spa

good overall.

Upon arrival, they were unable to check us into our room, so they supplied us with a free drink. We ate some food on the beach to pass the time. The food was unappetizing. When we finally accessed our room there was a water leak from the air conditioner. We asked for a room change which they didn’t want to provide us with at first, but ultimately did. We paid for 3 persons per room, but were supplied bath towels for 2 people. It was difficult trying to get extra towels. The pool had lots of children. It is very family friendly. The beach water was filled with seaweed on the day we decided to go to the beach. They cleaned the seaweed the next day, but by that time we were over the beach and decided to stay at the pool. We only found one restaurant on the property to eat. The food was delicious, however, they seem to have a roach issue, which we found out at the end of the meal. We tried to book an excursion a day in advance. Everything was either booked or not leaving because there was not enough people. The experience overall was more like a 3 star hotel

Hotel is good and staff is friendly. The only issue was the room cleaning service did not respect the do not disturb tag.

Guadeloupe is a beautiful place and should be on everyone's bucket list so it a shame that a hotel like La Creole exists. It is hard to know where to start with how bad this place is, but we left after only 2 days of a 4 day booking. Had booked a junior suite which, in reality, more closely resembles a prison cell. Dirty underwear was left on the window from previous occupants which took 2 days to be removed, bath is cracked and dirty. The hotel is in a poor area so you must get past security guards before the hotel. It is extremely difficult to find parking. Upon arrival at 4pm the room wasn't ready which is fine and reception said they would ring me when ready. This never happened and upon returning after 1.5 hours found the room was ready all along. Massage does not happen beside the sea as per hotel photos but rather in a room in the hotel. Staff simply do not seem to care, even when checking out 2 days early to go to a different hotel there was no interest in why I was leaving. My suspicion is that this is not the first time they have had this happen. WiFi is extremely poor in the rooms. The beach seems to be an artificial beach and is extremely shallow, if you want to swim best to try and find space in the swimming pool. The hotel is dirty, we left two bottles of beer on the public terrace one evening with an ashtray. When we returned the following evening they were still there. There is so many other faults with this place but not enough space on this site

The concierge was extremely helpful and able to answer all me questions.

The property is kept very clean everywhere. The views are fantastic. Meals are hot and cold buffets where you can eat as much as you want. A great relaxing place to be. We only met one other British family there. The staff were good at dealing with my lack of french. Most of the accommodation buildings are at a bit of a distance from the bar, pool, and restaurant area and things are often at different levels.

Pretty setting. Bedrooms clean and comfortable. Good choice at breakfast. However the building looks tired and is in need of repair. The restaurant for evening meals was expensive so we chose the buffet. This was equally expensive and the choice felt similar to what was on offer at breakfast. It did not provide Creole type food that we were hoping for. If you book this hotel go All Inclusive and take a kettle

A lovely well kept property with a large and very interesting pool, plus a beach. The staff was super; they were of course trained well but they were so genuinely friendly and sweet. The buffet meals wee well above the norm with an excellent variety of offerings. OUr room was large and nice but the air conditioning seemed a little weak though it did work, The TV was built into a mirror wall which prevented any use of a USB to watch a movie or show of our own, especially since my French, though ok for everyday communicationg, is not good enough for movie or tv watching and there was only CNN in English (the other English channels were over dubbed into French). Otherwise however, it was a wonderful place and we enjoyed it very much.

Bathroom not clean . Breakfast chaos. A line up although accommodation included free breakfast… no plates either.

Had to change room because of bad smell