Melville Castle

The aesthetics of the property were great. 90% of the staff were friendly and helpful

The chefs are horrible. To be specific…My soup had a clump of hair. Every morning I ordered the poached eggs, but they were essentially hard boiled eggs. My wife’s omelette was continually burnt. Afternoon tea, we were served a vegetarian tower, instead of the traditional tower. Also we had a significant problem with rooms. My elderly mother in law informed the front desk that she has trouble with stairs, they gave her a room with stairs leading up to the bed. We had to change rooms with her which was both uncomfortable for us and her. I did tell the front desk and they informed me that she paid for an upgraded room and that is what was available. No offer to refund or correct the situation

The facility grounds were beautiful

They need anew chef who knows how to cook. Hair in soup, over cooked food and burnt desserts don’t make the grade❗️❗️

Es war ein sehr schönes Objekt

Schlechte Qualität Restaurant schlechte Qualität Frühstück (glutenfrei)

A wonderful historic castle, a bit quirky and crumbly but added to the charm.

Absolutely stunning setting, perhaps not utilising the outdoor areas enough, maybe more ground staff needed for tidying up and weeding as some areas looking a bit scruffy so the views whilst in the building and strolling around the grounds it should be looking it's best.

Great stay. Strong and hot water pressure in shower. Each day the cleaning staff arranged the towels on bed in different romantic shapes. Like two swans facing each other to make a big heart.

Morning receptionist seemed a little grumpy and was not that polite

A wonderful castle stay on the outskirts of Edinburgh. Pleasant grounds to wander around. Food was a real treat with an excellent chefs and wait staff. Our junior suite was a great space.

Character

Would of preferred a solid wall instead of a extension add on room but it was nice and roomy Probably too far from Edinburgh had to get a few taxis