Dunes Village Resort

Location

Overall cleanliness

This place has potential but it seems like its glory days are long gone. Highlights- Location. It’s located directly on the beach so you can easily get to the beach and have access. We stayed in Palmetto Towers Kids things. We have 6 year olds and they loved the water park and the activities. They also have a playground and several water things for the kids. Low lights- This place is trash. The carpet and walls look dirty and dingy. The units are privately owned so it’s a mixed bag and the resort doesnt take accountability nor can they move you to better rooms like a normal hotel. When we checked in a lady was complaining about insect powder being all over her room and broken Murphy beds. Front desk did nothing, just told her they could get somebody to look. We had dirty towels, dirty sleep sofa with no sheets, hair was all over our room and it just looked overall gross. Nobody really seemed to care. We were booked. And that was it. We won’t be back. I’m extremely disappointed at the level of service and the overall upkeep of this place. They have all of the makings of a good family resort but they don’t seem to care about making the place look nice or offering decent service.

Great service at the bar. James and Bryan were the best bartenders. Good price for the breakfast buffet.

Need better military discounts.

The kids loved the water park . They stayed in the water and the beach all day. They had events for the kids and all .

I thought the bathroom in our room could be an updated and cleaner. It wasn’t horrible but definitely was aged. Some grout dirt or mold

Everything

Great environment for families. Especially for children.

Cleaning our room was not done on a daily basis.

All the pool