SunDestin Beach Resort by Panhandle Getaways

Room 503 was a pretty decent condo. It wasnt as deeply cleaned as youd expect from a hotel but it was still fine. The balcony was great, we loved the water pressure, all the extra pillows, the shampoo and conditioner were nice, and the beach and pool areas were kept fairly clean. The bed and pullout soda was terrible (pull out mattress was pretty much just foam). They need to be replaced completely. Its an older hotel, but for what we paid we really cant complain much.

All furniture old and not clean

The property did not match the photos. It was outdated, dirty, and did not have the amount of beds per my reservation. I did not receive help from the management listed on my itinerary nor at the front desk. I requested a different room and was told no. I requested a refund and was given the run around. Do not use this establishment. Expedia haven't helped either. I left the establishment an hour after arriving to drive 5.5 hrs back home. There an hour trying to find a resolution.

The unit we stayed in was a 6 out of 10. Bed good, good space, decent kitchen layout. Toilets had so leaks so they'd fill back up every so often. Tub didn't drain well (probably hair under the popup drain plug), sliding glass door to the balcony needs new rollers and lubricant (it was like dragging a box of bricks), entry door was damaged / large crack just below the handle to the floor), remote control was missing batteries and coffee pot burner had caked-on burn coffee. Good: air conditioning was great, beds relatively comfortable, initially thought we'd hate second floor but it was nice to walk only one fligjt up and down rather than wait on elevators. Beach was nice, pools ok, lobby ok, always felt safe in the property, and grocery store realtive close. Furnishings were ok / very basic. With some small improvements could be an "8 of 10".

My condo was in poor condition and property management company was not much help with issues

The property itself is old and outdated and needs a lot of work. The room had old dirty appliances and the maintenance department had to repair the drain in tub because it was clogged. The area was beautiful and we had a nice view on the balcony.

Very perfect and beautiful place to stay .

"Units are individually owned and vary in terms of interior design and furnishings." - Had I known this beforehand, I would have made different arrangements. If you have nostalgia for the 70s and enjoy heavily overpaying for what you get, Sundestin might be for you. The "gym" is an afterthought - a tiny room packed full with old equipment. The pool was out-of-service for a portion of my stay and the parking lot was under construction, heavily limiting parking. "Overflow parking" was provided, but was across the highway - this area is barely driveable so this is definitely *not* walkable.

Our family enjoyed the time we spent together. The outside pool was nice. The room had a good view of the beach. We had an awesome time!!

My wife and I checked into our assigned room at approximately Friday evening in what should have been our first night. We walked into the room and was greeted with an old unpleasant smell. The bed had a dip in the middle. All of the amenities appeared old (not antique). The sofa had what looked like blood stains on the arms. We checked out at approximately 1900 hours and was not given the option for different room. I filed a claim with AIG Insurance because it was a charge in the contract. I was told that they don’t cover the condition of the room. We did a turnaround trip back home which we lost the prepaid room fees and out of gas all in the span of the same day! Disgusted with entire situation.