Bannisters Port Stephens

I had a wonderful stay at this property. The place was clean, comfortable, and well-maintained, and the host was friendly and responsive throughout my visit. The pool area was relaxing and beautifully kept, the restaurant served delicious meals, and the staff were professional, welcoming, and attentive throughout my stay. Great location and overall a very pleasant experience.

Only minor things such as the toilet brush and toilet door need attention.

Amenities & pool area

Room was quite dated, needed some TLC

The pool is amazing, food was great

We paid extra for a sea view room which turned out to be ground level with a glimpse of water. When asked staff to change, they were not very helpful

Rick Steins restaurant was as usual brilliant and the food wonderful ---- the pool area was also very good

The room needs refurbishment. We have stayed at the Mollymook and Cornwall versions of Rick Steins establishments and this one needs to be updated in order to match those.

Fantastic location, great views, rooms and pool

Couldn’t find any faults.

The staff were great at reception and at the poolside. We loved the decor, etc. Around the lobby and pool and felt relaxed and well looked after.

The room had an overused smell about it as if it has been cleaned in a hurry, which was unpleasant. The pillows were all hard, which for my partner was remarkably uncomfortable(my mistake was not to have asked at reception on her behalf for a change of pillows) My biggest concern was probably the Bannister’s restaurant which was a poor quality especially for its high price. Because we’re eating on a public holiday the lobster fettuccine which I had was far too salty and the lobster had been overcooked and no doubt sitting around for too long before coming to the table I would’ve mentioned something to the kitchen but as my partner wished to pay for the meal, I felt it inappropriate to mention. The staff in the restaurant were great and attentive however behind the bar sounded like a bull in a China shop.

Excellent location, very friendly staff & clean .

We had an ant problem in our bathroom .