SpringHill Suites by Marriott Billings

Clean

Amazing stay at SpringHill Suites! The staff were so friendly and helpful, everything was spotless, the beds were super comfy, and the food was delicious. Highly recommend!

Great service, staff was helpful. Rooms were clean and tidy. Location is good and breakfast was rlly good so thats a plus! :)

Really enjoyed my stay here! The room was comfy, and the staff was friendly and helpful. The location made it easy to get around, and overall it was a nice place to stay. Thank you!

Overall we are very pleased with Bonvoy and loyal to the brand. This hotel however was terrible. The room was dirty--my white socks were black. There was mold behind the tissue box and tissues were wet and shower floor corners were black. No sink soap or coffee in the room. Toilet seat was broken so slipped side to side (fall risk). Closet door wouldn't close. Front desk didn't offer water, though they do have it available for guests. Manager was defensive, though mellowed a bit by checkout. We could have changed rooms but wanted to avoid the hassle, and the whole hotel seems neglected so had no faith in any rooms being acceptable.

We liked the location. The internet was not the best. Floor in bathrooms are very slippery. Breakfast was great. Easy parking

Breakfast was good.

Room smelt like sewer, I’m assuming it was the adjoining rooms bathroom. Door next door had a bottle of drano outside the door the entire night we were there. Was double charged for my stay, I prepaid two weeks earlier with a different card and after we left the card for incidentals was charged room amount again. Called and was supposed to be call back my manager the next morning, never heard anything. Tried calling and keep getting voicemail.

Location

Trapped in elevator for 45 minutes, cold eggs for breakfast. Coffee maker didn’t work fan didn’t work had to ask for more towels repeatedly hot tub temperature was too hot. Pool was dirty. Smelled musty as soon as we walked into motel. My brother got locked out of his room!!! I picked this motel for 5 siblings to stay while attending an uncle’s funeral. I had to keep apologizing to my family for my error of choice of motel.

The Staff was awesome and very accomedating to my Mother n Law. However our Desk Chair in our Room, was broken and the Shower Floor was slippery.

Great friendly staff!