TownePlace Suites Dallas Plano/Richardson

The general portion of the hotel appeared to be in good condition. The breakfast had a variety of options and the options were good.

I was in room #219. The room needs some 'attention to details'. The floor in the bathroom was lifting and the grout was missing in some areas (picture attached). The floor section from the kitchen going into the living area was also lifting and separating (picture attached). The pillows should be thrown away - thin and not comfortable at all (picture attached). The sheets would not stay on the mattress (I believe the elastic had nothing left and would not stay in place) - daily I would try to place the sheet on the mattress with no luck. On the morning of my checkout, the sheet was not on the mattress corner at all - at which time I noticed blood multiple blood spots on the mattress. I unfortunately did not take a picture of this.

I liked that it was close to the restaurant where we met. The only problem was the one key that didn't accept the code. Another one did replaced the faulty one.

Great place to stay! Staff were super friendly, the room was very clean, everything worked and the bed was very comfortable! We will use this hotel again

I Needed a quick place to stay near my job. Front desk staff were nice.The room was clean. Everything was excellent.

Great stay and friendly staff, a nice option for business or family trip.

Convenient location. Not mentioned at check in, but one of our rooms had a space heater because the unit in the room was not working. The space heater did not have a thermostat so the room got very hot. Also, although the drink menu was displayed, the bartender did not have the ingredients for any of the drinks not even the one she offered me.

Asked for a room clean during 5 days there, but they did nothing

Clean and comfy room, extremely friendly service!

Liked everything about it clean rooms/facilities accessibility to rooms and the dining area great parking easy access to highway

It’s a nice hotel.