Bahia Principe Explore San Felipe

The location is perfect

The whole place is oldish, could do with a refurbishment. But until it's kept clean, I have no complaints

Suite waren geräumig, Essen war okay, aber mehr frisches Obst wäre gut gewesen

Das Bad war in die Jahre gekommen, die Dusche mit Wanne war nicht hygienisch

Perfect location

A bit oldish, would need a bit of refurbishment. The lights could be more powerful

Food

Tutto

La varietà del cibo

Tutto

La varietà del cibo

Aussicht vom Balkon

Das Hotel müsste dringend renoviert werden, alles sehr alt und marode, Fahrstühle eine Katastrophe, Essen nie heiß oder warm

Sadly to say this was biggest holiday hotel let down. Service was poor, firstly no assistance with suitcases in arrival. Only 3 lifts and one was out of order for most of duration of holiday? Spoke to reception "Yes we know" So why don't you put notice on lift saying so? Recepionist just ignored and carried on doing what ever she was doing. Get to room and issue with opening door with wrist band unlokcking system. This was such an awkward way to gain entry to room. No coffee or tea making facilities did not see that on booking but just expected this as basic thing for 4* rated hotel. The hotel has art-deco vibe and looks like it has not been updated since the 1920s. To enter the dinning breakfast room you have to que due to lack of organisation and poor staff. We in the end we got wise just walked in like others were doing and sat at a table. Some other newbie holiday would wait and they were just being shown a table which was ready when we walked in and we would be finnished eating. The food was very poor we never had a hot meal and was tastless not a 4* establishment and staff were running around cos so few and not organised to say the least. Must say they were the polite helpful ones. The corridor carpets realy need re-doing they looked terrrible. Floor in our room was cheap laminate which was warped and comming apart. the bathroom was at first looked nice, but sit back and you will see the mildue and broken stuff. Photos show the issues Can at best give this a 2.5 star rating because the sea view was good. Area in this location is good so if you decide on this location avoid this hotel! Please note this was a half board holiday food out was so much better. Tui need to look into this hotel rating.