Best Western Plus Gatineau-Ottawa Downtown

Die Lage in die Altstadt war gut. Das ist aber auch schon alles.

Das Personal beim Einchecken war sehr unfreundlich, kein Augenkontakt, kein Lächeln, rein gar nichts. Keine Informationen und wenn, sehr ungern. Schlechte Erklärung, wo man ins Parkhaus fahren sollte. Das Frühstück sollte man erst gar nicht buchen, da die Mitarbeiter gar nicht erscheinen. Das Restaurant gehört nicht zum Best Western, ist eigenständig. Mit dem Manager habe ich gesprochen und er bestättigte mir, dass er noch viel mit dem Personal zu tun hat.

Lobby coffee machine.

The breakfast was terrible. Pancakes were hard, sausage was shrivelled up, bacon was in a pool of grease, no cups were put out had to grab milk/juice in coffee mugs, eggs were fake tasting. The toast I made was the only thing actually edible. Coffee was bitter so went to lobby machine.

L’emplacement

The hotel was clean and service by staff was very good. We liked our room and the hotel in general.

the restaurant that was providing breakfast on the ground level of the hotel was not really a restaurant. The breakfast was very basic and not fresh. That food would not get refilled quick enough for the number of people that were there. Even though I had paid for breakfast for the entire stay which was 4 days I only ate breakfast there the first day. Next time if I book this hotel I will book it without breakfast.

Location

The cleanliness of the room and house keeping . The bed was very uncomfortable and the pillows were very annoying

Bon emplacement Accueillant Facile d’acces

Les tapis de l’acenceurs etaient sale Notre etage, 7e semble etre anciennement fumeur car ca ne sentait pas le frais Les tapis des chambres devraient etre nettoyer ou changer pour du plancher. Les coins dans la salle de bain devraient être frottés