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8.9 / 10 Guest Rating

Hotel Urban, a Small Luxury Hotel of the World

Carrera San Jerónimo, 34, Madrid, es

Hotel Urban, a Small Luxury Hotel of the World - main view

About the Property

Discover a unique oasis in the heart of the city with Hotel Urban, where contemporary elegance meets artistic charm.

Exquisite Dining Experience
Indulge your palate at our renowned gastronomic restaurant, CEBO, led by Michelin-starred chefs. Enjoy innovative dishes that create a culinary journey like no other.

Relaxation and Leisure
Unwind at our charming rooftop terrace and refresh in the summer-only rooftop pool, perfect for soaking up the sun while sipping on expertly crafted cocktails from our rooftop bar.

Artistic Ambiance
Experience the hotel's captivating design featuring stunning Oriental art, natural elements, and soundproofed rooms equipped with the latest entertainment technology, ensuring a peaceful and stylish stay.

Don’t miss out on this artistic haven—book your stay at Hotel Urban today!

Facilities & Amenities

Meeting rooms
Fitness facilities
Electric car charging station
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

When booking more than 5 rooms, different policies and additional supplements may apply. If you are not the owner of the credit card used to make the reservation, please contact the property in advance, no later than 24 hours after booking. The pool is seasonal and only open for the months of June-July-AugustPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Swimming pool: Closed from Tue, Sep 1, 2026 until Mon, May 31, 2027 A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Superior Double or Twin Room (1-2 Adults) - Photo 1
Superior Double or Twin Room (1-2 Adults) - Photo 2
Superior Double or Twin Room (1-2 Adults) - Photo 3
Superior Double or Twin Room (1-2 Adults) - Photo 4
Superior Double or Twin Room (1-2 Adults) - Photo 5
Superior Double or Twin Room (1-2 Adults) - Photo 6
Superior Double or Twin Room (1-2 Adults) - Photo 7
1/7

Superior Double or Twin Room (1-2 Adults)

These spacious rooms feature a contemporary design. Some offer views over San Jerónimo Street or Ventura Vega Street.

23 sqm
Sleeps 2
2 Twin bed (90-130 cm wide)
1 Double bed (131-150 cm wide)
Amenities
MinibarSafety deposit boxTVTelephoneAir conditioningHair dryer

Double room, Superior

Non-refundable
Room Only
20% OFF$400.79

$320.63

Includes taxes & fees

Double room, Superior

Non-refundable
Breakfast Included
20% OFF$550.25

$440.2

Includes taxes & fees
Suite - Photo 1
Suite - Photo 2
Suite - Photo 3
Suite - Photo 4
Suite - Photo 5
Suite - Photo 6
Suite - Photo 7
Suite - Photo 8
Suite - Photo 9
1/9

Suite

The spacious Suite comes with a hydromassage bath and shower, separated from the room by a glass wall. There is also a lounge with sofas and oriental art work. The Suites can be interior or exterior, overlooking either the atrium of the hotel or Carrera de San Jerónimo.

42 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
MinibarSafety deposit boxTVTelephoneAir conditioningHair dryer

Suite

Non-refundable
Room Only
20% OFF$583.43

$466.74

Includes taxes & fees

Suite

Non-refundable
Breakfast Included
20% OFF$750.95

$600.76

Includes taxes & fees
Duplex Room - Photo 1
Duplex Room - Photo 2
Duplex Room - Photo 3
Duplex Room - Photo 4
Duplex Room - Photo 5
1/5

Duplex Room

This room is set on 2 levels and has a separate lounge area. There are 2 flat-screen TVs. The rooms feature exotic wood floors, natural stone walls and impressive oriental sculptures.

32 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
MinibarSafety deposit boxTVTelephoneAir conditioningHair dryer

Duplex

Non-refundable
Room Only
20% OFF$435.84

$348.67

Includes taxes & fees

Duplex

Non-refundable
Breakfast Included
20% OFF$589.39

$471.51

Includes taxes & fees

Guest Reviews

8.9
Excellent1047 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness9.0
Service10.0
Location9.5
Room Quality8.0
Amenities9.0
Value for Money7.9
Food and Beverage8.5
Overall Experience9.4

Select topics to read reviews

T
TomislavhrHR
Verified booking
extended_group
Standard Room
Stayed in Apr 8, 2026

"Exceptional"

10.0

perfect location, awesome breakfast, kind personal

Helpful?
B
BardhangbGB
Verified booking
extended_group
Standard Room
Stayed in Apr 7, 2026

"Exceptional"

9.0
Helpful?
M
MartinusUS
Verified booking
couple
Standard Room
Stayed in Apr 6, 2026

"Exceptional"

10.0
Helpful?
V
Vivi-AnnseSE
Verified booking
couple
Standard Room
Stayed in Mar 31, 2026

"Trevlig, men mycket dyr ,läget toppen bra i centrum"

7.0

Absolut Toppen högsta betyg

Alldeles för litet rum med dålig planering , garderob på fel håll , obekväm soffa , för hård säng .......

Helpful?
P
PawełplPL
Verified booking
extended_group
Standard Room
Stayed in Mar 29, 2026

"Exceptional"

10.0
Helpful?
R
Relax32707160423
Verified booking
Couples
Standard Room
Stayed in Mar 20, 2026

"Zero flexibility or empathy—Not a 5-star experience"

2.0

Extremely disappointed with the service here. Due to the ongoing conflict in the Middle East, my partner and I were unable to make our original dates and requested to move our booking. Despite their 5-star status, the hotel flatly refused to assist or offer any flexibility. For a luxury establishment, the customer service is shockingly poor and completely lacking in basic empathy. Would not recommend if you value peace of mind.

Helpful?
I
InnaesES
Verified booking
couple
Standard Room
Stayed in Mar 19, 2026

"Exceptional"

10.0
Helpful?
A
Asavelin
Verified booking
Couples
Standard Room
Stayed in Mar 17, 2026

"Ineffective air conditioning in many rooms"

6.0

We travelled in March. Temperature in our room was 23-25 degrees. The air conditioning would not reduce the room temperature below this level. We were told the air conditioning was working and this was a reasonable temperature. It seems that the air conditioning was not designed to create lower temperatures in most rooms (and we tried several). After a really unpleasant complaining process, we were given a room with effective air conditioning.

Helpful?
N
NuriaAudiBARCELONA, CATALONIA
Verified booking
Business
Standard Room
Stayed in Mar 17, 2026

"An amazing experience at the Urban Hotel"

10.0

The urban hotel is very good located, less that 10 min walking from plaza del sol and 10 min driving to the Tran station. The vibe of the hotel is very elegant and cozy. The standard room is big, with an amazing closet where you can fit all your clothes and a sofa to chill or leave your bags. The bathroom has a very nice bathtub to take baths. I think it’s worth it the price for the services that the hotel offers. The hotel and the rooms are extremely clean. On the weekends you can listen a little bit noise from the street but the rest of the days it’s quiet. The service of the hotel is top. The concierge is always pending to take your luggage when you arrive or depart. The people at the front desk are very profesional and helpful. The room service is great and the food is excellent. The breakfast is amazing and the people that works in there is very nice and thoughtful. They take the breakfast to an other level. Also there’s a lot of options and the presentation is super good. And the housekeeping is really good. They left you a rose every day and the bed is excelente done. Also, the mini bar and the water in the room is for free.

Helpful?
M
Marie CarmenchCH
Verified booking
couple
Standard Room
Stayed in Mar 17, 2026

"À chaque séjour à Madrid nous revenons à l’hôtel Urban. Je ne peux que le conseiller."

9.0

La gentillesse du personnel, l’emplacement et la literie.

Helpful?
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