Hotel Urban, a Small Luxury Hotel of the World

Breakfast Courteous and friendly staff the ambience including the artefacts Room was nice - a bit dark but comfortable Concierge was helpful

Nothing

Servicio y limpieza

Habitaciones necesitan reforma, no corresponden con la categoría del hotel

The location is great

The room was so noisy, when we checked in the told us they’d have a better room possible the next day which I thought was odd. But that night I knew why, there is a small street beside the hotel and every time a car passed, it went over two loose manhole covers, this was constant throughout the night and some odd noise like someone was moving furniture which I think was the lift, not sure. The next morning asked to be moved and they couldn’t accommodate and the same the following morning. I found the receptionist disingenuous, as she was she was shocked it was a noisy room. The hotel is not worth the money, maybe if you are on the top floor.

Location decor and friendly atmosphere

Some outside noise

One of the great costumers service I have ever expieienced in hotel in urope