The Victoria

We booked a room upon arrival and took a room for 250 euros. We got the room 104 on the ground floor. The room was ok, bur very dark and the worse was the view which was just impossible. We have been travelling and working in tourisme for 40 years and really, you can NOT have clients pay so much moneyfor a room looking out to a wal and a dirty and untidy backplace. It was depressing and claustrophobic. I should have visited the room before agreeing upon staying but we were firstly tired and secondly not imagening something like this could exist regarding the standards of this hotel. When checking out we expressed our disappointment and the lady (very kind) asked us to write to the management before putting anything on TripAdvisor, which I did. Never got any answer ! That is why 1 star and not 3. Just taking the clients money...

Sehr schöne Innenausstattung u super leckeres Frühstück, serviert von sehr freundlichem Personal.

Bekamen zuerst ein Zimmer, in dem es sehr unangenehm gerochen hat. Unsere Reklamation wurde von einer sehr lieben Rezeptionistin wirklich ernst genommen. Leider war nur mehr 1 kleines Zimmer verfügbar. Wir bekamen erst ab der 2. Nacht ein Zimmer wie gebucht. Bei der Abrechnung wurde der volle Preis verrechnet...darüber waren wir schon sehr entäuscht!

The property is charming with lots of character and a lovely lounge on the second floor.

We were with another couple and neither of our rooms were made up although we were out from 9:30 until 3. There is no air conditioning which could have been a real problem in the summer, and only one of our rooms had a fan.

Breakfasts were great. Beautiful hotel and room.

Parking very limited and tight. No air conditioning and the weather was hot - room temperature was uncomfortable.

Awesome breakfast! 5 stars!

Fab hotel really comfortable and relaxing. Wonderful service . A special word of thanks to Maura on reception who went above and beyond. We will return again soon.

Nothing

I had such a lovely experience at this hotel, and a huge part of that was thanks to Maura at reception. She was incredibly welcoming, warm, and even addressed us by our names throughout our stay, which made everything feel so much more personal and thoughtful. One moment that really stood out was when I complimented the perfume she was wearing — not only did she tell me what it was, but she kindly let me spray some myself! It was such a small but memorable gesture that perfectly reflected her friendly and generous personality. My partner then bought me the perfume for my birthday! Maura truly went above and beyond to make us feel comfortable and valued. She is an absolute credit to the hotel, and her hospitality made our stay even more special. The hotel itself is stunning and I will be staying again.

N/A - I loved it.

The location was fantastic even with the rain, you still can go to the beautiful park and get outside to enjoy the nature. It was close enough to town to enjoy but yet far enough to feel peaceful and quiet to relax The bartender make great drinks and the food was good

What a lovely jewel box of a hotel! So appreciated the luxury after 20 days of road adventures. Our space was very clean, very quiet and contained many thoughtful details . The wonderful front desk managers Maria and Maura were fantastic at answering questions and helping us make the most of our time. The restaurant staff were very attentive and the bar was lovely. We hope to visit again

Facilities were modern and clean. Our Arbotour suite was very nice with comfortable king, seperate seating area, jacuzzi and fridge. The staff were friendly and helpful. Decent location, 20 min walk to centre of town. Close drive to most attractions, trail heads in the national park.

No porter offered or available to help with luggage. No plugs or towel heater in bathroom. Breakfast was ok but both days my poached eggs were cooked right through. There was also construction vehicles moving in the lane way outside of our window before 10 am both mornings.