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9 / 10 Guest Rating

Portland Regency Hotel & Spa

20 Milk Street, Portland, us

Portland Regency Hotel & Spa - main view

About the Property

Luxurious Amenities
The Portland Regency Hotel and Spa offers an array of upscale amenities including an on-site fitness center, steam rooms, hot tubs, and a full-service day spa for ultimate relaxation and rejuvenation.

Culinary Delights
Indulge in delectable American-styled seafood dishes crafted from fresh local Maine ingredients at Eighteen95 restaurant. For a more casual experience, head to the Armory Lounge for pub food, a variety of beers, cocktails, and wines.

Comfortable Accommodations
Relax in well-appointed rooms featuring modern conveniences such as a flat-screen TV, complimentary Wi-Fi, and an iPod docking station. Start your day right with a cup of complimentary morning coffee available in the lobby.

Experience luxury, fine dining, and comfort at the Portland Regency Hotel and Spa. Book your stay now for an unforgettable getaway.

Facilities & Amenities

ATM/banking
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Free beach shuttle
Fitness facilities (surcharge)

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe Double Room with Two Double Beds - Photo 1
Deluxe Double Room with Two Double Beds - Photo 2
Deluxe Double Room with Two Double Beds - Photo 3
Deluxe Double Room with Two Double Beds - Photo 4
1/4

Deluxe Double Room with Two Double Beds

This room has a flat-screen cable TV, iPod docking station, bathrobe and slippers.

28 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryer

QUADRUPLE DELUXE TWO DOUBLE BEDS

Non-refundable
Room Only
20% OFF$371.53

$297.22

Includes taxes & fees
Deluxe King Room - Photo 1
Deluxe King Room - Photo 2
1/2

Deluxe King Room

Offering free toiletries and bathrobes, this room includes a private bathroom with a bath and a shower or shower only. The air-conditioned double room offers a flat-screen TV with cable channels, a coffee machine, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.

28 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryer

DOUBLE DELUXE KING BED

Non-refundable
Room Only
20% OFF$353.1

$282.48

Includes taxes & fees
Deluxe Double Room - Photo 1
Deluxe Double Room - Photo 2
Deluxe Double Room - Photo 3
Deluxe Double Room - Photo 4
Deluxe Double Room - Photo 5
1/5

Deluxe Double Room

2 Double Beds300 sq feet Internet - Free WiFi Entertainment - 37-inch LCD TV, premium channels, and iPod dockFood & Drink - Refrigerator, coffee/tea maker, room service (limited hours), and free bottled waterSleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and designer toiletriesPractical - Laptop-compatible safe, iron/ironing board, and phone; rollaway beds (free) and cribs (free) available on requestComfort - Climate-controlled heating and air conditioning, fresh bed sheets (on request), and fresh towels (on request)Accessibility - Wheelchair accessibleEco-friendly - Recycling binNeed to Know - Housekeeping on requestNon-Smoking

28 m2
Sleeps 5
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerBathrobeRefrigerator

Double or Twin DELUXE

Non-refundable
Room Only
20% OFF$384.85

$307.88

Includes taxes & fees

Guest Reviews

9
Exceptional1049 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness9.3
Service9.3
Location9.3
Room Quality8.8
Amenities8.8
Value for Money8.8
Food and Beverage8.8
Overall Experience9.3

Select topics to read reviews

E
ervd2020WISCASSET, MAINE
Verified booking
NONE
Standard Room
Stayed in Mar 19, 2026

"The Regency is the Best"

10.0

The Regency's location in the heart of the Old Port makes it the perfect place to stay when visiting Portland. Unlike the "chain" hotels in the area, The Regency matches it's rich history in terms of ambiance and style.

Helpful?
M
M9141UAheathers
Verified booking
NONE
Standard Room
Stayed in Mar 19, 2026

"The BEST hotel experience!"

10.0

Our FAVORITE place to stay in Portland. We’ve stayed at least 1-2 times every year for many years and will never stay anywhere else!

Helpful?
M
MarkousUS
Verified booking
couple
Standard Room
Stayed in Mar 18, 2026

"Exceptional"

10.0
Helpful?
K
KevinusUS
Verified booking
family_with_children
Standard Room
Stayed in Mar 15, 2026

"Exceptional"

10.0
Helpful?
K
KathiusUS
Verified booking
couple
Standard Room
Stayed in Mar 15, 2026

"Really great location and experience, this was our second stay."

10.0

Excellent location, staff was very helpful, especially the valet attendants. Very clean, great restaurant right in the hotel.

Nothing negative to report

Helpful?
V
Voyage21347469149
Verified booking
NONE
Standard Room
Stayed in Mar 3, 2026

"Rigid Policies and Poor Spa Customer Service"

2.0

My wife and a friend were forced to miss their scheduled spa appointments due to unforeseen travel delays. When they arrived to explain the situation and request a reschedule, they were met with a front desk attendant who was dismissive and entirely unwilling to assist. Despite the circumstances, the spa charged the full amount for both appointments. While I understand cancellation policies, there is a clear distinction between a "no-show" and a client arriving late due to an emergency, seeking a solution. We received zero flexibility and even less empathy. Bottom Line: * Service: The front desk spa admin person lacks the basic interpersonal skills required for a luxury hospitality environment. * Policy: A total lack of grace regarding travel-related issues is short-sighted and unprofessional. We will not be returning, nor do we recommend this establishment.

Helpful?
A
AkınusUS
Verified booking
couple
Standard Room
Stayed in Feb 28, 2026

"It was our anniversary weekend and wanted to spend the long weekend there but between the spiders and cleanliness we dec"

4.0

Location is amazing

Cleanliness was poor. We upgraded the room with hot tub and it was not clean. Side of to hut tub had mold and so many spiders in the room. Vale service was not great.

Helpful?
G
garypF9512FW
Verified booking
Family
Standard Room
Stayed in Feb 27, 2026

"Great place to stay fantastic customer service, friendly atmosphere"

10.0

What a great time we had here. The check-in experience was friendly and easy. Went for happy hour to the armory and saw Adam again who made us some fantastic drinks and the food was great along with the conversation with him. Later thatevening we went to the iron side bar to see the amazing Liz. We love her with her knowledge of bourbons and scotches and tequila. My place to have a great bourbon. Then onto breakfast. The next morning we were cheerfully greeted by Margaret and seated and waited on by john. We had a great breakfast and very attentive service. Would highly recommend this place to anybody. Even out front, we see the same Bellmen whose name is Christian and Mike, they were very professional and courteous. Great shuttle driver as well. See you guys again soon.

Helpful?
B
BrundageusUS
Verified booking
couple
Standard Room
Stayed in Feb 27, 2026

"excellent room, servicecand food"

10.0

Food excellent, bed comfortable, service exceptional

Helpful?
E
EdwardusUS
Verified booking
solo_traveller
Standard Room
Stayed in Feb 25, 2026

"Exceptional"

10.0

Location and Reputation

Helpful?
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