Sure Hotel by Best Western Caen Memorial

The staff at the hotel were lovely. Very helpful and friendly. For a hotel, the restaurant food was delicious.

We booked this hotel as there was an outside pool. Unfortunately when we asked about using it, we were told that it was not possible and it was closed. On our last night I had an issue with a motor noise in my room and as a side asked the Manager why the pool was out of action and was told there was nothing wrong with it. Obviously, we were disappointed. On one day the breakfast room had run out of eggs an hour before end of service. The bathroom flooded as the drainage in the shower and sink was very slow and could not keep up with the good water pressure. They also do not automatically service your room.

Location was good for what we wanted to do

Room was quite small

Hôtel très bien situé (petite promenade sur la colline aux oiseaux située juste à côté, ainsi que le Mémorial de Caen) - chambre propre et lit confortable - p.dej de qualité.

Rien tout était parfait

Breakfast was poor. TV in room didn’t work

The 24 hour desk was great, as I was coming off the ferry late at night. The staff were very welcoming, and kindly offered to carry my bags up the stairs to my room. The room was spotlessly clean, the bed was very comfortable, and there was a good powerful hot shower. It was very convenient for a comfortable overnight stop after the ferry.

The only two negatives I can think of are that there is no lift to the upstairs rooms, and the hotel would have been difficult to find in the back streets at night without a sat nav. But they were minor things.

Le personnel est super, beau parking et la piscine est ouverte

Le restaurant n’était pas ouvert dimanche soir, vraiment dommage

Personnel sympa et attentionné/ un bon rapport qualité prix / bon petit déjeuner

RAS

Très bien, du choix, bien insonorisé