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8.8 / 10 Guest Rating

Penta Hotel

15-16 Palace Terrace, Queens Promenade, Douglas, Isle of Man, IM2 4NE, Douglas, IM

Penta Hotel - main view

About the Property

Convenient Location
Located in Douglas, Penta Hotel is within walking distance of Douglas Beach and Palace Casino, ensuring a delightful stay with easy access to nearby attractions.

Modern Amenities
The guesthouse boasts 21 comfortable rooms with flat-screen TVs, complimentary Wi-Fi, and private bathrooms equipped with luxurious toiletries and hair dryers.

Great Extras
Guests can enjoy complimentary parking nearby, dry cleaning/laundry services, and the convenience of an elevator.

To experience a relaxing stay in Douglas, book your room at Penta Hotel today.

Facilities & Amenities

Free WiFi
Wheelchair accessible
Elevator
Front desk (limited hours)
Smoke-free property

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

This smoke-free guesthouse offers complimentary parking nearby.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.8
Excellent72 verified reviews
AI Summary

Guests highly rate the staff friendliness and frequently praise the ideal location.

Categories

Cleanliness9.1
Service9.1
Location9.1
Room Quality8.6
Amenities8.6
Value for Money8.9
Food and Beverage8.1
Overall Experience8.9

Select topics to read reviews

C
Christine
Verified booking
friends
Standard Room
Stayed in Sep 22, 2025

"Good"

6.0

Continental breakfast What the hotel Could do to improve, is disabled guest's need shower, showers over the bath, is a no go for me and my other friends. Needs handrails, grab rails. Apart from that no complaints really

Helpful?
N
Neil
Verified booking
Standard Room
Stayed in Sep 9, 2025

"Lovely hotel but ask for a room on a lower floor"

8.0

The hotel is really nice and I found the staff to be really nice too. It's in an ideal location right on the promenade so easy to find and I had no problem finding somewhere to park our hire car. The only thing I would say negative is that my top floor room had two issues: it was really warm and I couldn't find a fan. The other problem was that on the first night of the stay I had four wasps flying around in the early hours so I had to close the window - which made the room unbearably warm and disturbed my sleep. The complimentary continental breakfast, although basic, was nice and was all I needed. You can pay for a larger breakfast at their other hotel according to the sign, but I didn't need that.

Helpful?
N
neil
Verified booking
Standard Room
Stayed in Aug 6, 2025

"Brilliant location "

10.0

Spot hotel with brilliant views from the rooms , very spacious rooms

Helpful?
H
Harry
Verified booking
Standard Room
Stayed in Jul 9, 2025

"Exceptional"

10.0

Great budget hotel. Perfect for short stopovers.

Helpful?
P
pj3002016BRADFORD, WEST YORKSHIRE, ENGLAND
Verified booking
Friends getaway
Standard Room
Stayed in Jul 8, 2025

"Nicely situated on Queens Promenade"

10.0

he Penta is situated on the Queens Promenade. Easy access to the Electric railway and Bus stops that take you to other places. We had a complimentary breakfast and the staff are friendly and very helpful

Helpful?
M
Muriel
Verified booking
Standard Room
Stayed in Jul 2, 2025

"Good"

4.0

The room was far too large. The bed was cheap and I was unable to sleep in it as it made my back ache. The duvet was too small for the bed and the pillow cases were old and worn. They say they provide a complimentary continental breakfast but it was only toast, packet jams, low fat yoghurt, juices and tea or coffee in flasks. Wouldn't recommend this 'hotel'.

Helpful?
J
Janette
Verified booking
Standard Room
Stayed in Jun 30, 2025

"Not for me! "

6.0

Room at back of hotel - noisy air con outside, lights on all night outside shines in room through inadequate curtains. Scary stairs to ground floor - no hand rail on bottom flight. Poor breakfast even if complimentary- shower good! View to sheer cliff or adjacent hotel rooms.

Helpful?
K
KENNETH
Verified booking
Standard Room
Stayed in Jun 29, 2025

"Value for money Penta stay"

10.0

Great hotel for a break with plenty of buses stopping outside if you don’t fancy the fantastic 20 minute walk along the promenade to the City Centre. Bus from the airport No2 stopped outside the hotel which was a bonus

Helpful?
A
Anthony
Verified booking
Standard Room
Stayed in Jun 24, 2025

"Excellent"

8.0

Room was nice and big with a sea view. Bed was comfortable tea and coffee facilities. My only complaint is the TV signal sometimes went off. Picture but no sound.

Helpful?
R
Ruth
Verified booking
Standard Room
Stayed in Jun 23, 2025

"Excellent"

8.0

Clean,

Helpful?