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8.8 / 10 Guest Rating

Penta Hotel

15-16 Palace Terrace, Queens Promenade, Douglas, Isle of Man, IM2 4NE, Douglas, IM

Penta Hotel - main view

About the Property

Convenient Location
Located in Douglas, Penta Hotel is within walking distance of Douglas Beach and Palace Casino, ensuring a delightful stay with easy access to nearby attractions.

Modern Amenities
The guesthouse boasts 21 comfortable rooms with flat-screen TVs, complimentary Wi-Fi, and private bathrooms equipped with luxurious toiletries and hair dryers.

Great Extras
Guests can enjoy complimentary parking nearby, dry cleaning/laundry services, and the convenience of an elevator.

To experience a relaxing stay in Douglas, book your room at Penta Hotel today.

Facilities & Amenities

Free WiFi
Wheelchair accessible
Elevator
Front desk (limited hours)
Smoke-free property

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

This smoke-free guesthouse offers complimentary parking nearby.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.8
Excellent72 verified reviews
AI Summary

Guests highly rate the staff friendliness and frequently praise the ideal location.

Categories

Cleanliness9.1
Service9.1
Location9.1
Room Quality8.6
Amenities8.6
Value for Money8.9
Food and Beverage8.1
Overall Experience8.9

Select topics to read reviews

G
GRAHAM
Verified booking
Standard Room
Stayed in Mar 10, 2024

"Exceptional"

10.0

Large & clean rooms, free cereals & toast, kettle in room, shirt walk to town.

Helpful?
T
Theresa
Verified booking
friends
Standard Room
Stayed in Nov 20, 2023

"Excellent"

8.0

The Penta was spotlessly clean. Large room & en suite. Was unmanned most of the time but was easy to communicate with manager & sister hotel, when required. Limited, free continental breakfast, was unexpected (other than what we read in previous reviews) Would've loved a bar on site but were able to use the sister hotel. Comfortable stay. Fair walk to centre of Douglas but not a problem.

Helpful?
D
Duncan
Verified booking
Standard Room
Stayed in Oct 30, 2023

"Enjoyed"

10.0

Excellent value for money. We were 5 friends with 5 rooms and I heard no complaints. One of our party had difficulty walking so would have welcomed a hotel nearer Douglas centre, but the Penta is walkable from the centre if fit, otherwise buses run up and down the promenade. A shorter walk the other way gets you to the electric railway north. I plan to return.

Helpful?
A
Arttu
Verified booking
Standard Room
Stayed in Oct 8, 2023

"Siisti hotelli"

10.0

Huoneeni oli tilava ja siisti. Rakennus oli vanha, mutta huone oli remontoitu nykyajan vaatimukset täyttäviksi. Rappuset huoneeseen oli tosin kapeat (mutta hissikin oli). Aamupala oli ilmaiseksi hyvä (muroja, jugurttia, paahtoleipää, mehua, teetä ja kahvia). Respa oli auki vain aamuisin. Muina aikoina sitä hoidettiin etänä läheisestä hotellista, joka oli ihan toimiva järjestely. Aulassa oli puhelin, jolla etärespaan sai helposti yhteyden.

Helpful?
K
kuu-kankoHELSINKI, UUSIMAA
Verified booking
Solo travel
Standard Room
Stayed in Oct 7, 2023

"A nice stay"

8.0

My room was pretty large. It was also quiet and clean. Even though the building was old, the room had been refurbished up to modern standards. However the stairs up were narrow, just like they typically are in old buildings. There was complimentary continental breakfast available for all guests. It had toast, cereals, yoghurt, juices, coffee and tea. The location was on the Promenade in an area where there were mostly only hotels. The front desk was open only in the morning, but things were organized well also after it closed. The reception was run remotely from a nearby hotel and there was a phone for calling them. When checking in, the room key was stored in a lockbox and the code for opening it was given over the phone.

Helpful?
E
Erika
Verified booking
Standard Room
Stayed in Oct 2, 2023

"Exceptional"

10.0

Excellent accommodation,relaxed place

Helpful?
K
KARL
Verified booking
Standard Room
Stayed in Oct 1, 2023

"Exceptional"

10.0

Very nice stay waa able to check in early as I was attending a wedding.

Helpful?
J
James
Verified booking
Standard Room
Stayed in Sep 25, 2023

"Definitely coming back "

10.0

Lovely hotel, nice clean comfortable room. Continental style breakfast, plenty to eat and drink. Ship was cancelled, we had no reservations booking an extra night (other guests did the same)

Helpful?
B
BRIAN
Verified booking
partner
Standard Room
Stayed in Sep 21, 2023

"Excellent"

8.0

Good location, friendly staff, easy parking.

Helpful?
D
Dawn
Verified booking
partner
Standard Room
Stayed in Sep 18, 2023

"Exceptional"

10.0

Lovely 3 star hotel, we had an attic room with sea views, very spacious and the en-suite was newly refurbished with great water pressure making the shower very efficient. The lift was small but efficient, not a suitable place for people with mobility issues as the step up to the front door were steep, we struggled sometimes after a days walking. Convenient for the city of Douglas and we bought 5day tickets (Go explore) for the buses trams, electric and steam trains and entrance to museums so we were able to explore the island. The transport was always on time. The area was very clean as was the hotel. The light breakfast was adequate for our needs and the staff were very attentive and helpful. We will be back.

Helpful?