Champneys Springs

The grounds and spa were beautiful , the rooms comfy , good breakfast and very helpful and friendly staff

The bathrooms were clean overall but a bit old and the shower was not in a great nick

I thoroughly enjoyed my spa day and had a wonderful experience. I would love to visit again, Thank you once again for making my first spa day so enjoyable

The property was beautiful and the spa facilities were excellent- I even got a free hand massage in the garden. The food was delicious.

The bathroom was quite dated. Most of the staff were very friendly and helpful, except the lady who checked us in - she was quite unfriendly and didn’t provide us with robes, offer to show us the facilities or really make us feel welcome (other reception staff were so welcoming).

We spent nearly £1k over a weekend, but it was only worth a third of that. The rooms and much of the property are very tired. The evening food was very mediocre, mostly overcooked, burnt or tasteless. And two members of the front of house team were rude and dismissive (one even claiming she'd worked there for 20 years, no wonder!). The positives were – the rest of the team outside those two were lovely, friendly and just generally eager to help. The treatments were also good. Definitely wouldn't go again, and also I worry about visiting any of the other champneys now if this is the standard.

I can’t recommend Champneys Springs highly enough, all the staff are helpful and friendly and made me feel comfortable being on my own and I was very well looked after . The resort is spotless and has a very relaxing atmosphere . The food is excellent in both restaurants and the evening menu had a fabulous choice of healthy, delicious dishes. I enjoyed time in the pool and sauna as well as having a wonderful Japanese head spa treatment with Abbey which I can highly recommend. I also enjoyed walking round the beautiful grounds and catching up on some much needed sleep in the lounge or my wonderfully quiet bedroom. I will definitely be returning later in the year as the benefits of being there as really recharged my batteries.

We were able to use the pool, sauna and steam room, we were given robes and flip flops ., we were given the option to buy a return voucher at a reduced rate.

Thalassotherapy pool was not open

The hydro pool

Almost everything

Window in my room didn't close fully or lock.

Staff really helpful. Totally relaxed environment. Clean room. Spotless swimming pool and spa facilitoesz Amazing gym