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7.8 / 10 Guest Rating

Hampton Inn & Suites Boston Crosstown Center

811 Massachusetts Ave, Boston, Massachusetts, 02118, Boston, US

Hampton Inn & Suites Boston Crosstown Center - main view

About the Property

Immerse yourself in the heart of Boston with a stay at Hampton Inn & Suites Boston Crosstown Center, where modern convenience meets urban charm.

Recreational Amenities
Unwind in our inviting indoor pool or elevate your fitness routine in our fully equipped fitness center. Enjoy a variety of recreational options for guests of all ages, promoting relaxation and wellness during your stay.

Dining Experiences
Savor delightful meals at our on-site restaurant or grab a quick bite at our snack bar/deli. Quench your thirst at the bar/lounge, and don’t miss the complimentary buffet breakfast to kickstart your day.

Comfortable Accommodations
Our spacious guestrooms feature all the conveniences of home, including refrigerators, microwaves, and complimentary Wi-Fi. Relax and recharge in your private bathroom, complete with complimentary toiletries, making your stay both comfortable and enjoyable.

Book your stay today and experience the best of Boston hospitality!

Facilities & Amenities

Free breakfast
Meeting rooms
Fitness facilities
Area shuttle (surcharge)
Long-term parking (surcharge)
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Continental breakfast

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Clothing is optional at this property. Pool access available from 8:00 AM to 11:00 PM.The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Parking height restrictions apply. Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Room, 1 King Bed, Non Smoking - Photo 1
Room, 1 King Bed, Non Smoking - Photo 2
Room, 1 King Bed, Non Smoking - Photo 3
Room, 1 King Bed, Non Smoking - Photo 4
1/4

Room, 1 King Bed, Non Smoking

1 King BedInternet - Free WiFi and wired internet accessEntertainment - Video game console and premium channels with pay moviesFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Free weekday newspaper and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioningAccessibility - Closed-captioned TVNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVHair dryerRefrigeratorMicrowavePrivate bathroom

1 KING BED NONSMOKING

Non-refundable
Breakfast Included
20% OFF$256.65

$205.32

Includes taxes & fees
Studio Suite, 1 King Bed, Non Smoking - Photo 1
Studio Suite, 1 King Bed, Non Smoking - Photo 2
Studio Suite, 1 King Bed, Non Smoking - Photo 3
Studio Suite, 1 King Bed, Non Smoking - Photo 4
Studio Suite, 1 King Bed, Non Smoking - Photo 5
Studio Suite, 1 King Bed, Non Smoking - Photo 6
Studio Suite, 1 King Bed, Non Smoking - Photo 7
Studio Suite, 1 King Bed, Non Smoking - Photo 8
Studio Suite, 1 King Bed, Non Smoking - Photo 9
Studio Suite, 1 King Bed, Non Smoking - Photo 10
Studio Suite, 1 King Bed, Non Smoking - Photo 11
1/11

Studio Suite, 1 King Bed, Non Smoking

1 King Bed350 sq feet Layout - Separate sitting areaInternet - Free WiFi and wired internet accessEntertainment - Video game console and premium channels with pay moviesFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, and hydromassage showerheadPractical - Free local calls, double sofa bed, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioningAccessibility - Closed-captioned TVNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

33 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVHair dryerRefrigeratorDeskMicrowave

1 KING BED STUDIO SUITE NONSMOKING

Non-refundable
Breakfast Included
20% OFF$271

$216.8

Includes taxes & fees
Room, 2 Queen Beds, Non Smoking - Photo 1
Room, 2 Queen Beds, Non Smoking - Photo 2
Room, 2 Queen Beds, Non Smoking - Photo 3
Room, 2 Queen Beds, Non Smoking - Photo 4
1/4

Room, 2 Queen Beds, Non Smoking

2 Queen BedsInternet - Free WiFi and wired internet accessEntertainment - Video game console and premium channels with pay moviesFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Free weekday newspaper and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioningAccessibility - Closed-captioned TVNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTVHair dryerRefrigeratorMicrowavePrivate bathroom

2 QUEEN BEDS NONSMOKING

Non-refundable
Breakfast Included
20% OFF$285.35

$228.28

Includes taxes & fees

Guest Reviews

7.8
Very Good329 verified reviews
AI Summary

Guests highly rate the good breakfast and frequently praise the helpful staff.

Categories

Cleanliness5.9
Service9.4
Location6.4
Room Quality7.4
Amenities8.4
Value for Money7.4
Food and Beverage8.9
Overall Experience8.7

Select topics to read reviews

H
HMonikahuHU
Verified booking
solo_traveller
Standard Room
Stayed in May 24, 2026

"Exceptional"

10.0
Helpful?
J
JuanusUS
Verified booking
couple
Standard Room
Stayed in May 22, 2026

"We need to talk about this hotel"

1.0

We need to talk about this hotel

We need to talk about this hotel

Helpful?
Y
YuxuanusUS
Verified booking
family_with_children
Standard Room
Stayed in May 21, 2026

"Disappointing customer service that did not match the Hilton brand experience."

1.0

The room had a strong damp/moldy smell and poor ventilation. More importantly, the front desk service was very disappointing. We were traveling with a tired child late at night, but the staff was impatient, unhelpful, and forced us to move rooms across different floors. One employee also complained in front of other guests that he could not understand my English, which felt disrespectful and unprofessional.

Helpful?
A
AjlausUS
Verified booking
extended_group
Standard Room
Stayed in May 20, 2026

"It was pretty good"

10.0

It was in a convenient location, breakfast was great, security, comfy beds

It wasn’t in the best area but it was really in the middle of everything so it was the perfect spot. Security was also there all the time and you needed a keycard to go anywhere in the hotel. Be aware of sirens constantly going in the area but it really wasn’t that bad if you were tired

Helpful?
K
Kusemererwa MakumbiugUG
Verified booking
couple
Standard Room
Stayed in May 20, 2026

"Awesome place to stay, friendly and helpful staff. The shuttle is a great idea; it saves on cab fee."

7.0

Great breakfast. Good spread with variety to choose from. You pick what you want and have time to sit and eat even if you have come towards closing time.

The first room we checked in on 3rd floor, but we were changed to 8th floor. The bathroom was sparkling clean plus the pure white linen. Very comfortable bed, I now want to change my mattress back home.

Helpful?
C
cynthia lopezusUS
Verified booking
extended_group
Standard Room
Stayed in May 16, 2026

"Restroom handicap not good i almost fell"

4.0

Breakfast

Restrooms in handicap area poor closets no lighting poorly bathroom apparatus

Helpful?
E
EmFabusUS
Verified booking
couple
Standard Room
Stayed in May 14, 2026

"Okay :)"

6.0

The room and common areas were clean. The complimentary breakfast was nice. Location was good.

The shower was only handicap accessible, but had a standard shower head that did not work. The water was either freezing or scalding and the removable shower head sprayed directly at your chest. You could either crouch under it or wash your hair with one hand. Less than comfortable! We also had issues with the plumbing. When we notified the front desk they left a plunger in a bucket outside our door...thanks?

Helpful?
B
BoutincaCA
Verified booking
solo_traveller
Standard Room
Stayed in May 14, 2026

"Exceptional"

9.0

L'hôtel est situé dans une région de Boston assez pauvre de ce que j' ai pu constater. Beaucoup de seringues qui traînent autour et des gens qui parlent seul. Heureusement il y a un agent de sécurité au pourtour de l' hôtel qui dormait dans son camion😁

Helpful?
D
DavidusUS
Verified booking
solo_traveller
Standard Room
Stayed in May 14, 2026

"Good"

2.0

Nothing

Outdated Noisy Coffee maker was dirty Cabinet door broken Fridge froze everything I had in it.

Helpful?
H
Harry BismarkarAR
Verified booking
solo_traveller
Standard Room
Stayed in May 14, 2026

"Excellent"

8.0

El desayuno estaba excelente, las habitaciones ya están un poco anticuadas pero bastante limpias. Volvería alojarme si el precio fuera menor.

Habitaciones muy antiguas, y el personal de la noche es poco amable.

Helpful?
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