SpringHill Suites Memphis Downtown

Location

Breakfast could improve

Proximity to downtown events

The pool was not working and the hot tub

The bed was very comfortable and we enjoyed the little living space. Valet service was very good!

Other than the pump in the shower, there was no soap. Every time I needed to wash my hands, I had to get the soap from the shower. Coffee maker didn’t work.

Best continental breakfast bar I've ever experienced. Valet had car ready for me quickly every time I requested it.

Bathroom smelled musty and toilet wasn't tight to floor. Bathroom/vanity area layout was awkward. TV stuck out from wall in passageway and I had to put luggage underneath to keep from walking into an edge of the TV. I hate valet parking to begin. $36/night seemed excessive. When I checked my car in I was told I'd have access to it to put things in and take things out. But later I got scolded for going to it alone. I was supposed to be accompanied by a valet. Had to request car via a webform, something else I hate; the intrusion of tech into everything. Desk staff seemed inconvenienced at times and when I asked if they had a place to mail mail the response made me feel like I interrupted some important daydreaming.

I didn’t like anything.

It was beyond dirty, mildew smell throughout the entire property ! Molded room, hair from past guest in the beds along with stains. Everything in the room is overly old, the vents were disgusting !!