CALIXTA Hotel

The staff at this property was exceptional and made us feel very welcome. The pool area was small and a bit run down, but comfortable loungers, and the pool was a good temperature. The breakfast was basic (coffee, toast, fruit, yogurt); however, you could order additional items for a charge. The huevos rancheros we orddered were very good. The location of the property one block from 5th Avenue is excellent. I think the hotel is a good value for the price.

One of the nicest rooms I have stayed in. Peaceful, spacious, loads of storage, great shower and sink facilities, huge bed and lovely lighting. You have to ask to have your room cleaned otherwise you won’t get new towels etc… The rooftop pool is a gem, love the decor and relaxing music. The staff were amazingly helpful. A couple of times the link to the door opening app didn’t work but that was fixed in minutes each time. The continental breakfast is pretty basic but again, staff are great. The WiFi was reliable and fast enough. And finally, the location is perfect. Just away from fifth Avenue, near the ADO station and very close to everything you need in Playa. Thank you Calixta!

We didnt like the self check-in after 5 pm.

Excellent location, clean and comfy room, easy access.

La localisation est parfaite, à 2 pas de la 5e avenue, 3min de marche pour ADO l'endroit et la chambre très propre. Un peu bruyant mais overall c'est très bien! Pour un court séjour c'est parfait.

There is no staff after 5pm, so the lobby is empty and no real security. Anyone could walk into the hotel and no filter to stop non guests. It was ok for a couple of nights.

We had a great stay at Calixta! As others have mentioned, the included breakfast is pretty lacklustre but the fruit was fresh and delicious and the staff were lovely. The additional charge breakfast was great and is pretty affordable. My partner and I shared an order whenever we opted to buy breakfast as the portions are very fair. Check in was easy despite us arriving during an unstaffed hour. desk staff were lovely. Room was clean, air conditioning was great. Shower leaked and the water pressure was lacking but the water got nice and hot. Our balcony was very private! Pool was great and cleaned daily, however as others have mentioned, the pool AREA is not great. Ignore the photos with the chairs, it's just cushions on the ground that are in semi rough shape. Pool towels were usually available in the breakfast room. Area was super walkable. Construction happening on buildings next door but wasn't an issue at night. Street noise was pretty loud on some nights, not ideal for light sleepers. Noise machine was provided in the room. Overall, we thought this place was pretty solid!

First of all ... got to hotel and i was hot humid and extremely tired sent to the wrong room guest were already staying . Then tne key entry dodnt work so i was moved to another room after repeatly going back to front desk for new entry and frint desk assistance . I was so tired & when i was finally settled into my new room i had no key pass so i was stuck in hotel room all night no food and no way to leave my hotel or door be left open . And i was new to area in mexico and was very anxious to leave my luggage left una tennded so i went to bed hungry . By 3 am i snuck down to front desk and told night manager he yelked at me rold me to go back to my room . @ this point i was upset and hungry . By morning front desk was able to give me an actual key card so i was able to go get breakfast and secure my hotel room When i went for breakfast the initialy said it was free and it wasnt they wanted more money for the eggs for breakfast . 65 more pecos . Tou only get fruit and toast . For free All ways to upsale at this hotel . And when u complain they yell at you to stip talking about it and to move away from the breakfast bar and sit down . Horrible experience . Thete was also no hot water in hotel room just that cool cold water . But its a rain shower . Walls are gross in hotel room and trash left for day around rooftop pool . I had to use my own hand wipes to clean surfaces. It felt like a hostal hotel at this location . Lots of police at night and loud speakers and traffic .

Lovely comfortable hotel well positioned in the centre of Play Del Carmen. Staff were really friendly and ever so helpful. They really went the extra mile to help my brother when his wheelchair broke. Nice breakfast and kids loved the pool.

We enjoyed our stay. Can get a little noisy staff are very friendly and helpful