Homewood Suites by Hilton Columbia, SC

We stayed for 6 nights after a straight 13 hr drive. The Bad...First we had our room switched as the first one had beds that looked like they were just slept in, sheets very wrinkled and bed poorly made. It was nice to have a hot tub but the jets didn't work the whole time. On our 3rd night we had to request fresh towels/tissues/trash taken out (this should have been automatic). Finally on our last night after relaxing in the warm pool, I went to do our laundry only to find they had no detergent for a couple of days now. It's now 11:00 pm, I'm now driving around a town I don't know to find out everything is closed. The Good...the breakfast provided is wonderful and the chefs know how to cook. It was also a nice surprise to have a social hour and the wings cooked were amazing. Beds were comfortable and having a separate bedroom was helpful. Other Notes...wished the bathroom was not in the bedroom as flushing the toilet was loud. The kitchen is good to warm up food but stove not very large for a big pot. The doors were squeaky or difficult to close and bathing suit/towels didn't dry overnight (this was due to humidity and ac), so I paid to dry them. The rooms on first couple of floors had walk in showers - that would be nice on all floors so we requested bath mat for the tub to prevent any potential hazard. We had a connecting door and could definitely hear neighbors throughout the night, turned up the tv all the way to try to drown out their conversations.

My bedroom sounded like it was he maintenance room, the ac closet made so much noise it sounded like I was on a freeway . I requested a room change and was told for three straight nights, that they were booked.

The stay was ok but needs better cleaners, bed sheets with stains, bathtub not cleaned, chairs in the breakfast area filthy, rust in the bthtub, peeling paint, dirty corners. This place needs a rehab. And make over. Its a shame too that many military families viait here for the graduations and this is the conditions.

Had a great stay until the last day when I saw a German cockroach crawling up the wall of our suite. Didn't seem like it was hotel was infested but didn't feel comfortable in there after that. Room was nice, pool and hot tub was great for the kids, and breakfast was very good with good options. Kind of ruined the stay

The staff was friendly and helpful. The rooms were clean.

On our last night, my wife got up to use the bathroom and she saw, in the doorway to the bathroom, a humongous cockroach. When I told the front desk about it the morning we checked out, the young lady informed me when the weather is hot and humid, as it had been, the bugs find their way into the building, all the way up to the fifth floor where we were staying. 🤔 so I guess the next time we book a room at Homewood Suites, it won't be during the summer. 😄

Very spacious for a family of 5 - staff was great, it is a little outdated, but still very nice and safe.

Staff was very friendly!

Towels smelled of mildew like they were left too long in machine before being put in dryer. All agreed pillows very uncomfortable. Head sunk to bottom had to stack them. BIG hole torn away from carpet in front of tv had us wondering our whole stay what had happened there.

Overall the hotel was good. They served a very good breakfast! Our room could have been cleaned more thoroughly. We found crackers, chunks of hair other things. Also while wiping up water from pool the towel got dirty from the floor. The bed was clean and comfy.