Fairfield Inn and Suites by Marriott Indianapolis/ Noblesville

The stay was fine. Building was under remodel which left the elevator out of service. Luckily I can take the stairs. But that would have been a major issue if I could not. It would be nice if Marriott could have notified visitors of the outage prior to their arrival.

I don't expect 4-5 star dinning on a continental breakfast by any stretch. But the "hot" items that were put out were not fit for consumption. I'd prefer you lower room rates and forego the bad food.

Pillows to mushy

The staff on my way in was accommodating to allow me to check in early.

Shower pressure was terrible, room was dirty, shower curtain was dirty

I have been with Marriott a long time and have never had issues. The customer service has always been stellar! I arrived early for a check in early and yes I know they have a check in of 3pm, but a majority of the time they have always accommodated me if they had rooms available. They would always at least checked. This lady didn’t even check. I walked in and asked if I could check in and she looked at me and said “you can’t check in till 3pm” I was like ok, but usually they wouldn’t let me if there were no rooms available. This woman didn’t even check. I have never had someone at Marriott not at least not check. Funny thing is, I walked right over to the courtyard which was literally 100 yards from the Fairfield and got a room. The staff there(Ed) was amazing! He took more than good care of me. The chick at Fairfield maybe needs to think of switching careers. Because with someone like me that’s been in the service industry for over 25 years, this was definitely not customer service.

Breakfast was a big plus. We enjoyed the egg varieties.

On our 2nd night our heater in the rom was not working. The room was registering 63 degrees. We tried calling for help around 12-12:15 and received no answer or help. They moved us the next night.

The staff was very helpful and polite.

A little further from my work destination.

Very kind workers helpful, clean quiet wish the pool would’ve been cleaned earlier so we could’ve went swimming after breakfast so I could give a review on the pool. but it did look wonderful altogether. We had an awesome stay and will utilize staying again .