Volcano View Hotel Santorini

Great views. Staff was very friendly and helpful. Food was great

Our stay at the Volcano View was more than amazing. From the moment we got to the hotel, the staffs were very welcoming. The hotel itself was even more beautiful than I imagined; honestly picture can’t do justice. The receptionists were very helpful when booking excursions and even showed us what we should do In Santorini. We would definitely come back to this hotel in the future!

The entire staff at VV is uniquely warm, friendly, helpful and respectful. Lori and Petros served us frequently with aplomb. As did all the staff. You cannot beat the breathtaking views accompanied by great service. If we return to Santorini, this is where we will stay. Thank you VV employees, servers, drivers, reception, luggage, breakfast buffet staff, luggage man and maid staff.

Thanks to the person that carried my luggage and the front desk that help me with the internet poor connection at the room. Beside that regular place to stay.

Incredible views. Staff was friendly and responsive. Room was clean and comfortable, although our AC kept turning off at night by itself. The hotel has a shuttle to the town of Thira which is nice but only runs 4 times a day, with the last pickup time at 8pm. Wish there was a later shuttle because you will most likely stay out past dinner time. Breakfast buffet at the restaurant was excellent and service was great.

Beautiful architecture, well maintained propperty Only downfallswas the room was not soind proof, noose from wind kept us up all night. Areas oitside of hotel is dirty,over crowded, not walkable to the town due to the high heat and humility.

Volcano view and celestial grand are the same owners and next to each other CG are the villas and far superior. Niko was great. Knew everybody and got us hooked up on a moments notice. Best views. Very professional staff and great breakfasts included.

What I liked was the surrounding natural beauty. The rooms have a lovely view of the Caldera and were clean, the beds were soft -worn out.Most staff were very friendly and did their best to accommodate every need. Some of the front desk were dissmissive to the point of rudeness. ex. I enquired about an excursion and was met with "I told you that already ". I don't believe this is the rule but rather exception that needs attention.The hotel is not centrally located and there is limited public transportation and shuttle service from the hotel to Thira. Having stayed there in 2017 I noticed a substantial reduction in shuttle service, as the hotel is not close to shopping and excursions problematic. Especially considering the food was not great. The breakfast buffet was typical of European hotels offering American/Greek offerings nothing special as compared to other hotels that are not billed as 5 star spa. One dinner I had was atrocious. I had seafood pasta, it was likely frozen and then cooked until it was rock hard. I could not eat it. I was not charged. If you have issues with stairs, there are many. To get to the first pool was about 3 stories of steep stairs. The staff says that it's because It's built on a cliff, except the 2 hotels surrounding it had street side pool and dining. You will have to use stairs to eat and to concierge. It does not claim to be handicapped accessible. Shout out to the hard working staff espc George. I gave less stars because of food/rudeness

The view was spectacular.

Amazing views especially the sunset