Courtyard Irvine John Wayne Airport/Orange County

The complementary breakfast at the Starbucks in the lobby was ridiculous. It was super slow and confusing, what you can have and what’s not included. We waited 20 min for a cooked to order eggs your way, just one order took almost 20 min! Then guess what! They gave us someone else’s order!

clean and study is friendly

The woman working at the front desk was extremely rude and completely unhelpful. She argued nonstop and behaved as if she had absolutely no customer-service experience. She treated guests like they were ordering at a fast-food counter, not checking into a hotel. Dealing with her was so frustrating that I nearly canceled my reservation and went to another hotel. Every other staff member was polite and helpful, but she was the clear exception. I arrived on 11/10 at 7 p.m.

Nice quiet area

The Bathroom was disgusting the sink leaked the shower was nasty

The property is conveniently located close to the airport, though not walking distance. The staff was friendly and helpful. No complaints at all. The room was clean though dated and did not feel fresh and new. Worked fine for a short in/out stay. I would not seek it out in the future but fine.

Nice big room

It is overpriced

Decent business accommodations.