Résidence Odalys Le Hameau du Mottaret

de locatie

het algemeen comfort in het appartement laat te wensen over : verwarming , defecte frigo en kookplaat , zeer ouderwetse badkamer , keukengerei en kookpotten oud en versleten

The ski in and out..

Towels should be included in price

Lækker udsigt over bjergene

Selvfølgelig et meget lille "ski lejlighed" ikke meget plads og dårlig indkvartering vi havde anmeldt sent ankomst, da vi ankom kunne vi ikke få nøgle udleveret eller komme i kontakt med nogle på de opgivede tlf. nummer der var ligledes et engelsk par som heller ikke kunne komme i kontakt med nogle og derfor blev vi nødt til at overnatte i bilen :-(

When we arrived we were greeted with a really miserable lady who made us wait in reception for 20 mins before we could check in, we were then given keys and a bag of very basic and awful looking bedding We were given very very basic instruction as to where the room we, which we could not find and had to get another guest to help us find When we got to the room the smell of human faeces was unbearable, the noise from next door was as if the walls were made of paper and the toilet was disgusting

I understand the accommodation was cheap and I did not expect the ritz but the room we were given was not only disgusting it was inhabitable without a gas mask Had we have been given a refund i would have accepted that it was cheap and that's what you get but to refuse us a refund is simply unacceptable

Proximity to slopes

Dirty apartment, previous occupants socks, etc under beds. Shelving too filthy to hold our clothes. Literally one socket in kitchen and one in living room. One bedroom without a socket at all ! Bathrooms had been cosmetically modernised, but not ventilation, so black mould present on walls.

Epic location and excellent ski-in/out. Good but 'worn out' furniture/facilities. Overall satisfactory value for money balance.

Mattresses were very old/poor in our apartment. Inadequate number of parking is a challenge in the area.