SureStay Hotel by Best Western San Rafael

Good

Good

Khách sạn cách âm kém, ở lầu 2 mà nghe rõ bước chân đi của người trên lầu 3.

Breakfast options pretty limited

We got to our room and had a very terrible smell. The room was dirty & better filthy. The front desk said that there were no more rooms available. It took me almost two (2) hrs to clean and sanitize the room. I had brought my own disinfectant,-sanitary wipes , luckily. I have pictures of all the dirt from the floor from the bathroom to the front room and where the banshee was at. I cleaned and wiped everything down. It was filthy. Never again while I stay there. I would like to have a Refund of my two day stay.

Check in was not friendly. When I arrived I was surprised by location and apperance. Room was adequate.

Bathroom still had used towels under toilet and body wash was empty.

Place is sketchy and room smells.

The room was supposed to be a non smoking room but reeked of cigarettes. Bedding was dirty/stained.