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6.7 / 10 Guest Rating

SureStay Hotel by Best Western San Rafael

865 Francisco Blvd E, San Rafael, us

SureStay Hotel by Best Western San Rafael - main view

About the Property

Modern Accommodation with Free WiFi
Located in San Rafael, SureStay Hotel by Best Western offers modern rooms with free WiFi. Each room includes a TV and a private bathroom with complimentary toiletries. Guests can unwind at the on-site bar after a long day of exploring.

Convenient Location
Situated just 22 km from San Francisco and 23 km from Berkeley, our hotel provides easy access to popular attractions. The Oakland International Airport is only 37 km away, making travel hassle-free for our guests.

Relaxing Amenities
Whether you're here for business or leisure, SureStay Hotel by Best Western San Rafael ensures a comfortable stay. Don't miss out on the chance to experience our welcoming hospitality and top-notch services. Book your stay now!

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Non-smoking throughout
Fire extinguishers
Smoke alarms
Key card access
Front desk (limited hours)

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Queen Room with Two Queen Beds - Photo 1
Queen Room with Two Queen Beds - Photo 2
Queen Room with Two Queen Beds - Photo 3
Queen Room with Two Queen Beds - Photo 4
1/4

Queen Room with Two Queen Beds

The quadruple room offers air conditioning. The unit offers 2 beds.

0
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Air conditioningHair dryerRefrigeratorDeskMicrowaveInterconnected room(s) available

ROOM, 2 QUEEN BEDS, SOFA

Non-refundable
Breakfast Included
20% OFF$197.7

$158.16

Includes taxes & fees
King Room - Photo 1
King Room - Photo 2
King Room - Photo 3
King Room - Photo 4
1/4

King Room

The double room provides air conditioning. The unit offers 1 bed.

0
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Air conditioningHair dryerRefrigeratorDeskMicrowaveInterconnected room(s) available

ROOM, KING BED

Non-refundable
Breakfast Included
20% OFF$147.96

$118.37

Includes taxes & fees
Queen Room - Mobility Accessible/Non-Smoking - Photo 1
Queen Room - Mobility Accessible/Non-Smoking - Photo 2
Queen Room - Mobility Accessible/Non-Smoking - Photo 3
Queen Room - Mobility Accessible/Non-Smoking - Photo 4
1/4

Queen Room - Mobility Accessible/Non-Smoking

The double room offers air conditioning. The unit has 1 bed.

0
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Air conditioningHair dryerDeskMicrowaveInterconnected room(s) availableToilet paper

ROOM, QUEEN BED, ACCESSIBLE

Non-refundable
Breakfast Included
20% OFF$160.4

$128.32

Includes taxes & fees
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave - Photo 1
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave - Photo 2
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave - Photo 3
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave - Photo 4
1/4

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen BedsInternet - Free WiFi Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Iron/ironing board, desk, and phone; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors

Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerRefrigeratorDesk

2 ROOMS, SUITE, 2 QUEEN BEDS

Non-refundable
Breakfast Included
20% OFF$197.7

$158.16

Includes taxes & fees
Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave - Photo 1
Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave - Photo 2
Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave - Photo 3
Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave - Photo 4
1/4

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

1 Queen Bed and 1 Twin BedInternet - Free WiFi and wired internet accessEntertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Iron/ironing board, desk, and phone; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors

Sleeps 3
1 Queen Bed (150-160 cm wide)
1 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerRefrigeratorDesk

ROOM, 1 QUEEN AND 1 SINGLE BED

Non-refundable
Breakfast Included
20% OFF$185.26

$148.21

Includes taxes & fees

Guest Reviews

6.7
Good357 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the clean rooms in some areas.

Categories

Cleanliness4.6
Service8.1
Location8.6
Room Quality5.6
Amenities6.6
Value for Money7.5
Food and Beverage5.6
Overall Experience7.1

Select topics to read reviews

R
RubiusUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 20, 2026

"Very Good"

7.0
Helpful?
T
TiffanyusUS
Verified booking
extended_group
Standard Room
Stayed in Jan 19, 2026

"Good"

1.0
Helpful?
W
WilliansusUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 19, 2026

"Front desk needs friendly staff"

5.0

Nothing stood out

Lack of parking.. hows that possible.?.?.

Helpful?
C
christellefrFR
Verified booking
extended_group
Standard Room
Stayed in Jan 19, 2026

"Very Good"

7.0

Salle de petit déjeuner casi inexistante

Helpful?
Z
ZabbudusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jan 19, 2026

"Very Good"

7.0
Helpful?
J
JayusUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 19, 2026

"Exceptional"

9.0
Helpful?
J
JamesusUS
Verified booking
family_with_children
Standard Room
Stayed in Dec 3, 2025

"Exceptional"

9.0

The location of the property works great for me. Having the ability to eat breakfast is convenient.

Items from the breakfast menu was not always available/fully stocked. There are dispensers for shampoo and conditioner in the bathtub, however they were empty.

Helpful?
J
JustinnzNZ
Verified booking
couple
Standard Room
Stayed in Nov 28, 2025

"bed bugs, don't bother"

1.0

The location is nice and close to many amenities in the area. The price is also affordable, but that comes with some additional prices as I will outline below.

I discovered my room had bed bugs on my pillows and immediately packed up my belongings and went to report this to the office at 11pm. The person at the desk said they could not do anything because they are not the owners, so I had to leave without any proof of my leaving or checking out. I almost had to sleep in my car but eventually went to find another hotel (for more money).

Helpful?
K
KellyusUS
Verified booking
solo_traveller
Standard Room
Stayed in Nov 7, 2025

"Dated property but was clean and comfortable"

8.0

It was clean

Parking lot wasn’t secure, old building

Helpful?
K
KarynauAU
Verified booking
couple
Standard Room
Stayed in Oct 21, 2025

"Very Good"

7.0
Helpful?
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