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6.7 / 10 Guest Rating

SureStay Hotel by Best Western San Rafael

865 Francisco Blvd E, San Rafael, us

SureStay Hotel by Best Western San Rafael - main view

About the Property

Modern Accommodation with Free WiFi
Located in San Rafael, SureStay Hotel by Best Western offers modern rooms with free WiFi. Each room includes a TV and a private bathroom with complimentary toiletries. Guests can unwind at the on-site bar after a long day of exploring.

Convenient Location
Situated just 22 km from San Francisco and 23 km from Berkeley, our hotel provides easy access to popular attractions. The Oakland International Airport is only 37 km away, making travel hassle-free for our guests.

Relaxing Amenities
Whether you're here for business or leisure, SureStay Hotel by Best Western San Rafael ensures a comfortable stay. Don't miss out on the chance to experience our welcoming hospitality and top-notch services. Book your stay now!

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Non-smoking throughout
Fire extinguishers
Smoke alarms
Key card access
Front desk (limited hours)

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Queen Room with Two Queen Beds - Photo 1
Queen Room with Two Queen Beds - Photo 2
Queen Room with Two Queen Beds - Photo 3
Queen Room with Two Queen Beds - Photo 4
1/4

Queen Room with Two Queen Beds

The quadruple room offers air conditioning. The unit offers 2 beds.

0
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Air conditioningHair dryerRefrigeratorDeskMicrowaveInterconnected room(s) available

ROOM, 2 QUEEN BEDS

Non-refundable
Breakfast Included
20% OFF$188.63

$150.9

Includes taxes & fees
Triple Room - Photo 1
Triple Room - Photo 2
Triple Room - Photo 3
Triple Room - Photo 4
1/4

Triple Room

The triple room features air conditioning. The unit has 2 beds.

0
Sleeps 3
1 Twin bed (90-130 cm wide)
1 Queen bed (151-180 cm wide)
Amenities
Air conditioningHair dryerRefrigeratorDeskMicrowaveInterconnected room(s) available

TRIPLE ROOM QUEEN BED 1 SINGLE BED FOR NON-SMOKERS

Non-refundable
Breakfast Included
20% OFF$185.69

$148.55

Includes taxes & fees
King Room - Photo 1
King Room - Photo 2
King Room - Photo 3
King Room - Photo 4
1/4

King Room

The double room provides air conditioning. The unit offers 1 bed.

0
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Air conditioningHair dryerRefrigeratorDeskMicrowaveInterconnected room(s) available

ROOM, KING BED

Non-refundable
Breakfast Included
20% OFF$157.99

$126.39

Includes taxes & fees
Queen Room - Mobility Accessible/Non-Smoking - Photo 1
Queen Room - Mobility Accessible/Non-Smoking - Photo 2
Queen Room - Mobility Accessible/Non-Smoking - Photo 3
Queen Room - Mobility Accessible/Non-Smoking - Photo 4
1/4

Queen Room - Mobility Accessible/Non-Smoking

The double room offers air conditioning. The unit has 1 bed.

0
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Air conditioningHair dryerDeskMicrowaveInterconnected room(s) availableToilet paper

ROOM, QUEEN BED, ACCESSIBLE

Non-refundable
Breakfast Included
20% OFF$170.24

$136.19

Includes taxes & fees
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave - Photo 1
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave - Photo 2
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave - Photo 3
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave - Photo 4
1/4

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen BedsInternet - Free WiFi Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Iron/ironing board, desk, and phone; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors

Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerRefrigeratorDesk

2 ROOMS, SUITE, 2 QUEEN BEDS

Non-refundable
Breakfast Included
20% OFF$194.73

$155.78

Includes taxes & fees
Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave - Photo 1
Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave - Photo 2
Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave - Photo 3
Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave - Photo 4
1/4

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

1 Queen Bed and 1 Twin BedInternet - Free WiFi and wired internet accessEntertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Iron/ironing board, desk, and phone; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors

Sleeps 3
1 Queen Bed (150-160 cm wide)
1 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerRefrigeratorDesk

ROOM, 1 QUEEN AND 1 SINGLE BED

Non-refundable
Breakfast Included
20% OFF$182.49

$145.99

Includes taxes & fees

Guest Reviews

6.7
Good357 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the clean rooms in some areas.

Categories

Cleanliness4.6
Service8.1
Location8.6
Room Quality5.6
Amenities6.6
Value for Money7.5
Food and Beverage5.6
Overall Experience7.1

Select topics to read reviews

D
DAVIDusUS
Verified booking
couple
Standard Room
Stayed in May 18, 2026

"Good"

1.0

The property was just not how the images really are portraying. The moment we got into our rooms there was hairs on BOTH beds. Check in personal took photos of it and blamed the new hire. Stains on sheets as well. The shower shampoo bottles completely empty! They only give you one towel per day per person according to the gentleman who checked us on. Later after we came back to the hotel at night, we noticed the floors were dirty and long hairs across the edges of the walls. And to top it off found 3 cockroaches at night. Called the front desk immediately about it. And she said she would let the manager know ,that she just works there. Not a sorry or any credit or nothing for the bad experience. Literally first thing at 9 am checked out of that place immediately!

Helpful?
S
SteveusUS
Verified booking
family_with_children
Standard Room
Stayed in May 4, 2026

"I had to ring the bell every time to summon someone to the unattended front desk when needed."

6.0

They provided some fresh apples. They provided flavored yogurt.

The breakfast was definitely sparse even for continental style. The cereal bowls were mini-sized for some reason - too small for even one serving of oatmeal, and the only way to get oatmeal made was to use hot water dispensed from the Keurig coffee maker. There was no microwave oven, so cooking or even warming anything up was impossible (except for making toast in the toaster).

Helpful?
G
Verified GuestusUS
Verified booking
family_with_children
Standard Room
Stayed in Apr 22, 2026

"Very Good"

7.0
Helpful?
R
RonusUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 22, 2026

"Exceptional"

9.0
Helpful?
C
ChrisusUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 21, 2026

"Good"

1.0
Helpful?
R
RonusUS
Verified booking
couple
Standard Room
Stayed in Apr 12, 2026

"Good place well lit parking lot"

9.0

Close to food choices

No ice out of order

Helpful?
Q
QuemeusUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 7, 2026

"Exceptional"

10.0
Helpful?
B
BDKusUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 3, 2026

"Exceptional"

10.0

Clean

Helpful?
D
DioniusUS
Verified booking
solo_traveller
Standard Room
Stayed in Mar 31, 2026

"Exceptional"

9.0
Helpful?
L
LaisaniusUS
Verified booking
family_with_children
Standard Room
Stayed in Mar 29, 2026

"One stop rest and go."

10.0

Comfy of the room.

No complaints.

Helpful?
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