Novotel Suites Hannover

Though there were a lot of homeless in the vicinity that's probably normal for properties so near to a main railway station. Very helpful and friendly staff and very close to the main food street on that side of the track and 5 mins from the old town and its food mkt over the line.

Location was perfect staff were efficient

Great location and very big rooms!

Had video game in the lobby for kids

Lovely large room. Good WiFi. Reception team were so helpful.

It was great overall

Great and helpful stuff. Room very clean and comfortable. Good quality breakfast products and big choice of breakfast products for everyone .

The hotel is convenient to the city center, train and tram services. The room was very spacious by European standards plus the room had a microwave and refrigerator so a big plus. The only issue was upon arrival from an international flight, a room was not ready which was fine, but then when I asked for the baggage to me stored until check in time I was told that there wasn’t t enough room in the storage area and that I would need to just leave it without it being secured and was offered to then purchase a locker for my backpack but my large luggage would not fit so I would need to leave it out. This don’t seem appropriate as a paying customer, there must be some system that hotel staff can figure out when people will be traveling in and to expect them to have luggage- especially international travelers and those staying for multiple nights- there should be some alternative storage space hotel staff can store bags. For example if they know the room they will place you in but it just needs cleaning - why not place the bags there and then when the room is clean you can check in. It’s not suitable to not offer an accommodation to a guest.

Very efficient staff and check in. Rooms were clean and immenities perfect for our 1 night stay. Love the location. Would definitely stay again.

Clean, good breakfast, nice staff, secure, conveniently located by HBF