Extended Stay America Suites - Anchorage - Midtown

Without going into a lot of detail, hotels in Anchorage should have to post if they are housing homeless or low income families, period. The facility is not clean, you walk thru a cloud of smoke to access the front door that is in lockdown mode during the middle of the day. The parking lot is not plowed or attended to regularly in the winter time apparently as it was very difficult to drive thru comfortably. The front desk takes a picture of your drivers license and registers it on their computer system…not sure why this was necessary. If you wanted anything for your room with a kitchen you had to request each item down to a simple spoon. It felt more like a jail system than a hotel stay…and bonus some tenants liked to do burnouts at 3 am with their diesel truck in the parking lot for an hour or more…it’s not a place I would suggest anyone to stay even if the price is in your ball park.

Checking in was great. Didn’t like unplowed parking lot. Hard to walk.

I've stayed here every time I've come to work in Alaska and before this trip it has always been nice. This time it was dirty and the staff was did not seem as if they knew what they were doing. I will not be staying again.

Between the literal off roading maneuvers needed to park in the season long snow pack, while dodging the local transient rift raft loitering (or casing the cars) in the parking lot, the SINGLE towel provided for the 3 person reservation, the UTTERLY ABSENT front desk staff and the discussing state of the room… safe your self the money and sleep in your car! At least that way the strung out mess surrounding it will think twice about breaking in to it! Wish there was ANYONE available to speak to about the room, missing towels, dirty bedding ect… however the three visits to the desk and 4 phone calls would prove that no one works at this place!

This place is in terrible shape. The parking lot is not maintained, the whole building smells of cigarettes, there are so many things broken, worn, in need of repair or replacement. The lock on my door didn’t work but the latch did. I pushed a table against the door in an attempt to feel safe. It may have ‘looked’ clean but it didn’t feel clean. Like there was a layer of greasy grime on everything. There were only two very thin blankets on the bed. I had to fold them over to keep warm enough. The thermostat was inconsistent. Steady flow of people making noise through the hall and headed out and back in so they could smoke. The employees are very nice and obviously working with what is available to them. I stayed here for convenience but I won’t again. I understand that this is a place for people needing a long-term stay, possibly with children and pets, and that can bring a lot of traffic. But when there are signs of violence on the way to my room, such as doors kicked in and boarded-up, and sounds of unruly guests and possible fighting…not great. I feel like corporate could afford to shut down areas to repair things that are broken and replace disgusting carpet. Fix the interior of the elevator. Get some decent blankets. Maybe someone from corporate needs to stay here a few nights. Lots of outlets. Water was hot but no drain closure in the sink. Good sized fridge and microwave. Two tv’s. Free Wi-Fi and super easy to connect.

In poor repair. Heater needs repair middle of December. Light bulbs out. Couch so worn sitting painfully on the rails. Uggg.

When we arrived to check in. Fire alarm was going off and folks were evacuating. Turned out that someone was cooking and burned food and opened up door which went into halllway. Person checking us was new and took long time to check in. No remote for tv in bedroom and the phone did not work.

Thermostat didn’t work and even when we adjusted it temperature didn’t go down from 75.

The tv was hardly working but overall we had a good stay

It was a pleasant stay