Extended Stay America Suites - Anchorage - Midtown

bad smell

Dry wall was coming apart in my bathroom, there was an old/used bottle of wine in my room. Bed was uncomfortable.

For the price, I feel it was pretty clean. No bugs, no foul smells. The carpet in my room had a few big stains. My room had no phone in it, so anytime I needed something from the from the front desk I had to walk all the way down a long hallway. The side and back door are emergency use only with alarms that will sound if opened. So if your room is on the opposite side of the building from the main entrance in front, expect to do a lot of walking. When i needed new towels, i expected they would need my dirty ones in exchange so i brought them to the front desk (the housekeeper in the hall told me to get them from the front desk) where they proceeded to inspect every dirty towel, and ask me about the stains. First of all, embarrasing, second she told me if the stains dont come out they will charge my card $20 per towel. They do have a coin-op laundry room, so being able to do a load of laundry was a plus.

Room was 85 degrees when I arrived,thermostat didn’t work had to shut heater off manually. Broken window in bedroom. Couldn’t sit on sofa cushions fell through. Floor was dirty. Place needs some general update.

Know you when u sleep in a hotel bed and want to image the number of people that have slept in the bed before you by the number of indents and spring stabbing you in the side? No? Well here I am was able to have that pleasure for 2 nights!

Average accommodations with a friendly staff. Room was very noisy with a constant sound of water dripping and loud noise above us. Walking distance to Moose’s Tooth Pizza, a great local restaurant.

The room was extremely hot , the heating system was not working, the temperature in the room would not fall below 79. The a/c would only blow out hot/warm heat. Even with the windows open the room temperature stayed at 78 or 79. My room had only one chair and it was dirty, I covered the seat and backrest with plastic bags.

We were annoyed that all persons staying in the room, had to show a drivers license for safety reasons they said. Of course, that is a corporate mandate not a location mandate.

Went through 6 non working swipe cards. AC in living area, only heater in bedroom. But they do supply a fan. Feels very rundown. Problems with graffiti inside. Now all doors but lobby are alarmed. Breakfast is Costco snacks.

The information provided by Expedia indicates a complimentary airport shuttle. However, this property doesn’t operate a shuttle service. The manager Don graciously credited the taxi cost from the airport to the hotel.