Las Palomas

I have never experienced anything like this in my extended travels and 50+ visits to Santa Fe where I have stayed in bed and breakfast’s for years. I have never stayed at Las Palomas. I searched for days for a special place to stay as I was planning a personal retreat which included staying in a bed and breakfast. I arrived very late as my flight was delayed. Upon walking towards my room, it looked dirty and run down on the exterior. When I entered, I was in shock. The photos on the site were nothing like what I saw. There was mold on the ceiling above the bathtub, hardly any light in the entire suite, the “fireplace” was a tiny low level free standing oven-like structure. There were no water bottles the room. The door did not feel secure to me. It felt like I was in someone’s garage, sparsely furnished with old furniture. The next morning, I expressed my concern to the staff and they said “next time, ask for the historic part of the building”. I am not one to complain. I walked away confused. The pictures looked historic and the suite I chose looked nothing like what I was in. That evening I noticed the toilet was running, the air conditioning rattled and there was no ironing board. I also noticed no one has cleaned the room after my first day. The next day I expressed to the staff all of the above and was told I should have requested the cleaning? Then I was told, oh you’re checking out tomorrow…what do you need cleaned? I said there are towels in the bathtub that are used, a knife in the cutlery that has dried rice and other food on it from a previous guest. The staff said we’ll have someone come in. When I returned that evening nothing had been touched. I was so stunned by this and felt completely taken advantage of at $1200 for four nights. I would warn anyone away from this bed and breakfast.

Location

Great people. Wonderful breakfasts. Excellent location.

Could use a little updating. I.e. closets very small.

We always love our stay here. Beautiful area, great service and wonderful breakfast.

Nothing

Location

They had an ant problem which they weren’t properly addressing. Saw one any bomb/ant trap in the bathroom, but found a a bunch of ants in the bed and in the bathroom. When my husband told management about it, they did not seem to say much other than they might get in through the water pipes. Wish it would’ve been a little bit more of a proactive response.

It is the vibe. The food, staff, location and always a new and different casita or room. The breakfast is great.

The staff and location were awesome. The cooked breakfast was amazing. We really appreciated the late checkout for my husband's disability.

The WiFi from our room was not great but we weren't there to be on the WiFi :)

La Paloma is one of the more popular restaurants in Santa Fe. The food is very good and the service is excellent. If I have any criticism of La Paloma it is that Circus very crowded; the tables are fairly close together and it can get noisy. Other than that , if you don’t mind a little noise I would recommend it.