Collins House Apartments by CLLIX

Nice view, smooth entry/service. Price was competitive and location is excellent.

Furniture is very cheap, many of the lamps didnt work.. the space would be drastically improved with warm lighting rather than white light.

這次澳洲旅行最喜歡的住宿，CP值非常高，有廚房設備東西算非常齊全，雖然沒有住滿四天沒有清潔服務，但自己倒垃圾也還算方便！還有洗衣機，很方便。

走廊可能因為有設置垃圾通道，所以垃圾味有點重，但房間內基本上聞不到，就是走廊有點味道，快速通過影響是不大。

Sensational location. The rooms were nice and bright.

There was artwork missing from the walls that were in the cupboards. The shower head didn’t sit right in the holder.

A lot of thoughts went into the interiors. The food in the room service was excellent. Was a good choice in the menu.

The issue was not the hotel’s policy itself, but the lack of clear communication about it. When my extension payment of over $700 plus a $100 bond was accepted, I was not told the bond payer and cardholder had to be the same person. Had I known earlier, I could have resolved it immediately while dealing with temporary banking access issues during travel. Instead, the policy was enforced hours later after payment had been accepted and I believed my stay was confirmed. I was then required to leave without a fair opportunity to fix the issue. Although I remained calm and cooperative, the situation felt unnecessarily intimidating and humiliating, including security standing by while I packed despite no disorderly behaviour. Manager Olivia acknowledged the communication fell below the hotel’s usual standard, but this did not address the inconvenience, distress, embarrassment, or lack of refund or goodwill gesture. Overall, the experience left me feeling unfairly judged during temporary travel-related banking difficulties and reflected a lack of empathy and consistency toward a paying guest.

The incredible view, especially at night

Spacious & comfortable. Excellent views from corner room. All staff were exceptional, nothing was too much trouble.

If I had to nitpick, the couch seats 3 but we had 4 people staying.