Holiday Inn Express Hotel & Suites Lafayette by IHG

Toilet didn’t flush well. The AC unit kept the carpet wet in our room. The whole hotel had a mold/mildew smell. Very dark with no lights at all by the pool at night.The Elevator button from the third floor did not work. Had to call the hotel and get the clerk to send the elevator to the third floor from the 1st floor so it was very time consuming.

Nice place . Liked the room hated the bathroom toilet lid broken. No body wash in the dispensary. But my family and I made due . Thank you!

Hotel and room smelt musky like water damage,tv didn’t work,WiFi didn’t work,elevator didn’t work to go down from the 3rd floor had to call the front desk if you was lucky for someone to answer otherwise you’d have to take the stairs,Young worker at the front was very rude and not friendly. Will not be staying at this hotel again and will definitely be telling friends and family not to book here either.

We went to the pool for an hour and when we came back, the floor was covered with flying termites. I found the nest they came out of behind the curtain. The one poor lady on duty couldn't do anything. They had no other rooms. She had a line of other guests. I let her stay at her post and I took her vacuum and cleaned them up. Management weren't answering their phones. I would show you the bugs, but this page won't let me upload.

We had a little trouble with the check-in but it was taken care of very quickly. It is a nice location.

Overall rude manager. Told me I could have a certain room and kept lying to my face when his other employees were telling me different things.

A tired property

Room smelled musty