Hyatt Ziva Los Cabos- All Inclusive

Great resort for family fun. Jorge at the infinity pool was ah maxing! He made our trip fin. Alejandro great too. Lots of activities and good food. Def recommend.

This is my second Hyatt Ziva visit and like the all inclusive even though I tend to eat half my meals away from the property. Appreciate the convenience of the 24 hour coffee and snack shop. They have an adults only pool which is nice. Evening entertainment fun. Nice beach to walk as well and I found the walk to the town square more preferable then bothering with the car. Property is well maintained with attentive and friendly staff. Nicest hotel gym I have ever utilized and was greatly appreciated. Also stayed at Puerto Vallarta Ziva before which had one up on the Mexican Food and seaside dining. However, overall friendliness and sincerity of the staff, although good at both, wins at the Cabo location.

While the rating is for the resort as a whole I am only writing about our host Ricardo (Ric). He is in a word, ‘fantastic.” Either because of my globalist status or the room types we booked, we were assigned a host/butler to assist us with whatever we needed while on property. We visited over a holiday week and the resort was at or near full occupancy. Somehow he was able to arrange reservations for us at the restaurants we desired and counseled us on where to go when we left the property. He also arranged for other onsite services as requested and advised us about the best things to do at the property. Even on his day off he would text us with the itinerary of events for the day and who to talk to if we needed anything. We had a few problems with the resort but not with Ric. He made the trip a success. In the event hotel management responds to this review to tell the community how they tried to or did rectify the main problem. Don’t believe them. They did a bad job. In fact, when I was leaving they were encouraging me to write a review which tells me how clueless they are. Again, this has no reflection on Ric who is a champ. He was not on property and even if he had been this was not an area under his purview.

We cannot say enough how much we love this resort! Run don't walk. Great place for kids, great food, great drinks, amazing service.

We recently stayed at the Hyatt Ziva in San José del Cabo, and while the resort itself is beautiful, one of the true highlights of our trip was the phenomenal service from our poolside waiter, Alejandro. From the moment we met him, Alejandro was incredibly personable, warm, and attentive. He remembered our names, checked in on us often without ever being overbearing, and made sure we always had everything we needed to relax and enjoy our time by the pool. Whether it was recommending the perfect drink, bringing waters before we even realized we were thirsty, or just sharing a friendly conversation, Alejandro consistently went above and beyond. His professionalism, kindness, and genuine care for guests truly elevated our stay. It’s clear he takes great pride in what he does, and it made a huge difference in our experience. We highly, highly recommend seeking out Alejandro if you visit the Hyatt Ziva. He made our vacation unforgettable, and we can’t thank him enough for taking such great care of us

Thanks Alfredo for drinks every time i come he remembered my drink, and he’s so polite! Awesome guy love the bars here because of him!

Alfredo was amazing ! They are all so nice and open! Very friendly . Made good drinks and very patient. He made us feel so special and very nice.

Alfredo and Carina were amazing, truly the best staff possible and I had an unforgettable experience. Would recommend to anyone and everyone!

Alfredo and Karina were amazing bar tenders! So welcoming and nice to us the entire night -on top of making us special drinks!

Alfredo at the bar was so nice! He made us drinks and they were amazing. Definitely make sure you ask for him, if or when you come to the Hyatt Ziva Los Cabo’s