Residence Inn by Marriott Potomac Mills Woodbridge

rooms were okay had to switch 4 times bc of the smells

After my home flooded, I needed a place to stay for the night. The Residence Inn staff was welcoming and made my stay one less thing to stress over.

My family and I enjoyed our stay at Residence Inn Potomac Mills. This was my second time at this Residence Inn within a two week time frame due to a family emergency. The Staff was always professional and displayed excellent customer service. The room was clean and perfect for our stay. We also enjoyed the morning breakfast, kudos to the Kitchen Staff that prepared the breakfast. We will definitely stay at Residence Inn in our future travels.

Helpful staff, clean, enjoyable.

The front desk staff were welcoming and HELPFUL. The houskeeping staff were HONEST. My sister forgot her purse in the room (!) when we left for the airport. We called from our taxi and they found it in the room, they even refused tips for finding it. VERY COMMENDABLE.

Ah...this place has a few things that need fixing. I love great hotels/service so here goes: 1. The whole place --our king 2 br suite incuded-feels very cold/corporate, NOT COZY. NOT WELCOMING. The pool looked creepy, lighting more like a hospital recovery room. Yikes! No welcome basket with a bottle of wine, chocolates in the suite. NO TOILETRIES? [ our AKA suites always have a basket of nice soap, toothpaste, shower gel, body lotions, travel size.] Those monster wall-fastened dispensers are tacky. 2. The WIFI is HARD TO ACCESS, not private! WE WOULD PREFER AN ACCESS CODE FOR A PRIVATE WIFI --NOT ONE OPEN TO THE WHOLE HOTEL. 3. The remotes for the TV are VERY hard to use replace them please. 4.The Hotel/Suite is visually unappealing. No bar or reception area where guests can escape their rooms. Maybe the XMAS trees take up that space but the stiff furniture, the tacky brown carpets feel more old folks home than welcoming upscale inn. 5. No spring water dispenser in the lobby? Go thirsty, guests! Not very Marriott. 6.The breakfast is BELOW PAR. No granola, no protein bars, no hot beverage dispenser with hot chocolate, espresso, mocha drinks? No choice of juices? No home fries, egg and cheese burritos? A plain dry bagel and ham/egg sandwich is not everyone's best start to the day. AND by cutting off at 9am it's a madhouse full of grumpy guests at 8:47 am determined to get their grub on--or die. It's too stressful. And the 'coffee' in the room is too weird to figure out, put back a coffeemaker; a Nespresso or similiar in the rooms. 7. Now about that suite: We reserve suites with kitchens to entertain our elderly relatives over a nice meal. This is not easy with those high stools and tall table. There needs to be a real table and chairs-for dining at ease not bistro stools with no backs more suitable for Starbucks.

Like having a fireplace but it didn't work

Very comfortable beds, sizeable room and very clean

The front desk lady was fantastic. Very kind; checked us in quickly and easily. Our heat did not seem to be working correctly on a very cold night so she gave us HER space heater for the night. We also had a good breakfast the next morning that was ready for us at 7 on a Saturday. The lady staffing that area was also hospitable, cheerful and helpful. We had a 2-BR suite which each had a private bath with a great sitting area, fireplace, and kitchen including full-size frig with icemaker, oven and dishwasher. I would stay here again!

Great place to stay