City Express by Marriott St. Augustine

Nothing

Service

Our room was nice but the shower and tub looked bad. The shower head was coming out of the wall and the tub looked pretty rough. The room was spacious and clean and bed was comfy

We didn’t particularly like anything about the hotel. The mattresses were ok, but the a/c did not cool the room down very well the first night. The 2nd night was better. The refrigerator was frozen shut and could not be used.

The girl at the front desk acted as though we were a bother to her during check in. The next morning my daughters went to breakfast and there were no spoons. When they told the girl there were no spoons, she handed them 2 spoons, but didn’t come out to refill the silverware until another lady inquired fur a spoon as well. The girl insisted there she had just put spoons out there. She did finally come around and fill them up.

Don’t let the exterior look fool you. un-updated room ancient cheap motel the staff is nice but thats a low-quality motel feel like a cheap motel

There was fake eyelashes on our lamp. There was a stain if you know what I mean in the toilet they didn’t clean. Our fridge was leaking the bedding was stained and filthy.

The hotel was under reconstruction so grounds were cluttered with painters etc and skeleton staff. Not described well in ad on expedia.

Hotel on a budget Breakfast was included and the place was clean. We ask for extra pillows and receive them quickly.